TiDB Consulting Services
for Teams That Outgrew MySQL

Architecture, MySQL to TiDB migration, 8.5 LTS upgrades, and performance tuning across TiDB, TiKV, PD, TiFlash, and TiCDC. Delivered by engineers who run production TiDB for high-scale fintech, mobility, and SaaS platforms.

Talk to a TiDB Architect → See How Credgenics Cut Latency 4× →

Reviewed On Clutch

4.9 · Verified reviews

Credentials PingCAP Service Partner AWS Advanced Tier Partner ISO 27001 ISO 9001 Certified TiDB engineers

Maintenance deadline

TiDB 7.5 LTS leaves maintenance on 1 December 2026

After that date PingCAP ships no further bug or security fixes for the 7.5 line. TiDB 6.5 LTS reaches end of life on 29 December 2026, and 7.1 LTS maintenance ended on 31 May 2026.

If your cluster runs any of these versions, plan the move to 8.5 LTS now. Operating system prerequisites, TiFlash replicas, TiCDC changefeeds and application drivers all need testing before a rolling upgrade.

Plan Your 8.5 LTS Upgrade →

Engagements

Where teams bring us in

Six engagements, each with a defined scope and written deliverables. Most clients start with one and add others as the cluster grows.

Readiness and Architecture Review

Find out whether TiDB fits your MySQL or Aurora MySQL workload before you commit. We profile write patterns, schema design, transaction size and query shapes, then design the topology, placement rules and sizing.

You receiveFit assessment, target topology, sizing, TiDB Cloud vs self-managed cost model, risk register.

MySQL to TiDB Migration

Initial load with Dumpling and TiDB Lightning, continuous sync with TiDB Data Migration (DM), row-level validation with sync-diff-inspector, query replay to catch plan regressions, and a rehearsed cutover.

You receiveMigration runbook, validation report, rollback plan, cutover checklist.

Upgrade to 8.5 LTS

Upgrade paths from 6.5, 7.1 and 7.5 with operating system and glibc checks, staged rolling upgrades through TiUP or TiDB Operator, and SQL plan bindings that hold critical queries steady.

You receiveUpgrade plan, compatibility report, post-upgrade performance baseline.

Performance and Stability Tuning

Write hotspots, region imbalance, PD scheduling, TiKV flow control and write stalls, garbage collection blocked by long transactions, coprocessor saturation and query plan regressions.

You receiveRoot-cause findings, applied configuration changes, before and after metrics.

HTAP and Change Data Design

TiFlash replica placement and workload isolation for real-time analytics, TiCDC changefeeds to Kafka and downstream stores, lag monitoring and recovery procedures.

You receiveReplica and changefeed design, lag alerts, recovery runbook.

Cost Review

Right-size TiKV and TiFlash nodes, storage and IOPS, and compare TiDB Cloud tiers against running TiDB yourself.

You receiveCost baseline and a savings plan with estimated impact.

Talk to a TiDB Architect →

Proof

TiDB results our clients have signed off on

Published Mydbops case studies: real TiDB engagements, quoted by the people who ran them.

Credgenics · Fintech SaaS

4× faster

Real-time analytics on TiDB were held back by latency spikes and I/O instability. TiDB and TiKV parameter tuning, flow control changes and a version upgrade cut average query latency from 200 ms to 50 ms, reduced TiKV CPU use by 30% and lowered provisioned IOPS from 12,000 to 8,000.

“The 75% reduction in query latency has had a significant, positive impact on our business.”
Naveen Malhotra, Database Administrator and Architect, Credgenics

Read the case study →

Yulu · Electric Mobility

72% less storage

A monolithic MySQL setup was hitting limits on storage, write throughput and availability. After migration to TiDB on AWS, the 18 TB dataset occupies 3.4 TB, schema changes run online without affecting the application, and writes scale horizontally.

“It's really impressive to see how Mydbops helped reduce our 18TB dataset down to just 3.4TB.”
Naveen Dachuri, Co-Founder and CTO, Yulu

Read the case study →

CometChat · Communication Infrastructure

30% lower TCO

A MySQL estate carrying more than 1.7 million tables was stalling unpredictably. Mydbops planned and executed a zero-data-loss migration to TiDB that halved storage and cut total cost of ownership by 30%, with no downtime for CometChat's customers.

“They proactively recommended and flawlessly executed a zero-data-loss migration to TiDB, significantly optimizing our infrastructure costs.”
Ravi Ranjan, VP Engineering, CometChat

Read the case study →

View All Case Studies →

How it works

How an engagement runs

Five stages. Each one ends with a sign-off from your team before the next begins.

1

Scoping call

A TiDB architect reviews your goals, versions, workload and constraints.

Exit: agreed scope and access plan

2

Read-only assessment

Metrics, slow query logs, schema and topology review under least-privilege access.

Exit: findings report and risk register

3

Design

Target topology, migration or upgrade plan, and a rollback plan for every change.

Exit: plan approved by your team

4

Execution

Rehearsal on staging, then production changes in agreed maintenance windows.

Exit: validation report and new performance baseline

5

Handover

Runbooks, dashboards and a walkthrough with your engineers.

Exit: your team runs it, or our remote DBA team takes over

If you need	The right fit
A product defect fixed inside TiDB itself	PingCAP support subscription
Someone else to run the infrastructure	TiDB Cloud
Architecture, migration, upgrades and tuning inside your own environment, self-managed or cloud	Mydbops, a PingCAP service partner
24/7 operational cover by named DBAs	Mydbops TiDB Remote DBA

Which do you need?

PingCAP support, TiDB Cloud or a partner?

Many teams use more than one. PingCAP looks after the product, TiDB Cloud can run the servers, and Mydbops brings the engineers who design, migrate, tune and operate the cluster day to day.

Deliverables

What you keep when the project ends

Architecture and topology document

Sizing and cost model

Migration or upgrade runbook

Rollback plan for every production change

sync-diff-inspector validation report

Grafana dashboards and alert rules

SQL plan bindings for critical queries

Operations runbook for GC, BR backups and TiCDC recovery

Everything is written for your engineers, stored in your systems, and yours to keep.

After go-live

Keep the cluster healthy after the project ends

Our TiDB Remote DBA service adds 24/7 monitoring, monthly health reports, planned upgrades and incident response by DBAs who already know your cluster. Every ticket is classified by severity and answered within these response targets:

Issue tracking through a ticketing system, a dedicated customer success manager, real-time chat, war rooms for critical incidents, and monthly health and security reports.

Explore TiDB Remote DBA →

Severity	What it means	Response SLA
P1	Production down or data at risk	<15 mins
P2	Severe degradation affecting users	30 mins
P3	Partial impact with a workaround available	60 mins
P4	Questions, requests and planned changes	90 mins

Engineering library

How we think about TiDB

Our engineers publish what they learn running TiDB in production.

TiDB Scheduling: The Secret Weapon for Peak Database Performance

How PD balances regions and leaders under load.

Read on the blog →

TiDB's Native Sharding for Seamless Database Scalability

Automatic sharding, and how to avoid write hotspots.

Read on the blog →

TiDB Partitioning

Partitioning strategies for very large tables.

Read on the blog →

How to Plan a TiDB Migration from MySQL

Compatibility audit, DM replication, rollback and cutover.

Read on the blog →

TiDB Lightning for High-Speed Data Import

Loading terabytes into TiDB quickly and safely.

Read on the blog →

TiDB Sync-Diff Inspector

Proving data consistency before cutover.

Read on the blog →

Online DDL in TiDB

Schema changes without locks or downtime.

Read on the blog →

TiDB Garbage Collection (GC): Lifecycle, Configuration, and Best Practices

Keeping MVCC versions from filling TiKV.

Read on the blog →

TiDB's Raft-based Replication

How TiDB stays consistent and available.

Read on the blog →

Read All TiDB Articles →

Client feedback

Support that shows up in the metrics

What engineering leaders say about partnering with Mydbops.

The stability and disaster recovery have been excellent: supporting 100,000+ customers across Spain and Europe with 24/7 operations under high concurrency.

Teresa Product Owner, Hosting & Email · CDMON Scale + DR

Monthly optimization reports, query tuning, and automated backups: a steady, ongoing cadence rather than a one-off engagement.

Henry Suryawirawan VP of Engineering · Flip Ongoing cadence

For more than a year... working around the clock. The length of the relationship says as much as any single incident.

Sunil Kumar CTO · Shiprocket Long-term retainer

Their attitude towards owning up client's problems and treating them like theirs, through 20× scale, is what set them apart.

Abhishek Ravi CIO · Dream11 Ownership at 20× scale

FAQ

Frequently asked questions

What does a TiDB consulting engagement with Mydbops include?

Every engagement starts with a read-only assessment of your TiDB or MySQL estate and ends with written deliverables: a target topology, sizing, a risk register, runbooks and a rollback plan. Typical scopes are readiness and architecture reviews, MySQL to TiDB migration, 8.5 LTS upgrades, and performance or stability tuning across TiDB, TiKV, PD, TiFlash and TiCDC.

How do you migrate from MySQL or Aurora MySQL to TiDB without downtime?

We load the initial data with Dumpling and TiDB Lightning, keep TiDB in sync with TiDB Data Migration (DM), validate row-level consistency with sync-diff-inspector, replay production queries to catch plan regressions, and cut over in a planned window with a tested rollback path. Yulu moved an 18 TB MySQL dataset to a 3.4 TB TiDB footprint this way.

Our cluster runs TiDB 7.5 or 6.5. What happens at end of maintenance?

PingCAP lists 1 December 2026 as the end of maintenance for TiDB 7.5 LTS and 29 December 2026 as end of life for 6.5 LTS [1]. After those dates no bug or security fixes ship for those lines [1]. We plan the move to 8.5 LTS, including operating system checks, TiFlash replica and TiCDC changefeed validation, and a staged rolling upgrade.

What TiDB performance problems do you fix most often?

Write hotspots from auto-increment keys, region imbalance and slow PD scheduling, TiKV write stalls and flow control, garbage collection blocked by long transactions, TiFlash replica lag, TiCDC changefeed lag, and query plan regressions after upgrades. For Credgenics, TiDB and TiKV tuning plus a version upgrade cut average query latency from 200 ms to 50 ms.

Should we use PingCAP support, TiDB Cloud, or a partner like Mydbops?

PingCAP support resolves product defects and TiDB Cloud runs the infrastructure for you. Mydbops is a PingCAP service partner that works inside your environment: architecture, migration, tuning, upgrades and day-to-day operations for self-managed or cloud clusters. Many teams use both.

Do you work with TiDB on Kubernetes and in the cloud?

Yes. We deploy and operate TiDB with TiUP on virtual machines or bare metal, with TiDB Operator on Kubernetes, on AWS, Google Cloud and Azure, and we advise on TiDB Cloud tiers when a managed service is the better fit.

Will consulting work cause downtime on our production database?

Assessment work is read-only. Changes are rehearsed on a staging copy, applied as rolling changes where TiDB allows it, and scheduled in agreed windows with a rollback plan signed off before we start.

What happens after the consulting engagement ends?

You keep every runbook, dashboard and design document we produce. If you want ongoing cover, our TiDB Remote DBA service adds 24/7 monitoring with response SLAs of <15 mins for P1, 30 mins for P2, 60 mins for P3 and 90 mins for P4.

Let's talk

Tell us what your TiDB cluster is doing and what it should be doing

Share your version, workload and the problem you want solved. A TiDB architect reviews every request and replies with a proposed scope and next steps.

Talk to a TiDB Architect →

PingCAP service partner · ISO 27001 & ISO 9001 · 800+ clients · 6,000+ servers under management

TiDB Consulting Servicesfor Teams That Outgrew MySQL

TiDB 7.5 LTS leaves maintenance on 1 December 2026

Where teams bring us in

Readiness and Architecture Review

MySQL to TiDB Migration

Upgrade to 8.5 LTS

Performance and Stability Tuning

HTAP and Change Data Design

Cost Review

TiDB results our clients have signed off on

How an engagement runs

Scoping call

Read-only assessment

Design

Execution

Handover

PingCAP support, TiDB Cloud or a partner?

What you keep when the project ends

Keep the cluster healthy after the project ends

How we think about TiDB

TiDB Scheduling: The Secret Weapon for Peak Database Performance

TiDB's Native Sharding for Seamless Database Scalability

TiDB Partitioning

How to Plan a TiDB Migration from MySQL

TiDB Lightning for High-Speed Data Import

TiDB Sync-Diff Inspector

Online DDL in TiDB

TiDB Garbage Collection (GC): Lifecycle, Configuration, and Best Practices

TiDB's Raft-based Replication

Support that shows up in the metrics

Frequently asked questions

Tell us what your TiDB cluster is doing and what it should be doing

TiDB Consulting Services
for Teams That Outgrew MySQL