eCommerce Database Experts

Database infrastructure built for eCommerce scale

Handle peak season traffic spikes, slash AWS costs by up to 70%, and ensure 99.999% uptime — managed by ISO & PCI-DSS certified DBAs who know retail.

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800+

Clients worldwide

10B+

Daily DB transactions managed

99.999%

Uptime SLA guaranteed

<15 min

Incident response time

Get a DB Health Audit

Delivered by Senior DBAs in 48 hours

✓

Performance Analysis Identify slow queries causing checkout delays and missing indexes.

✓

AWS Cost Optimization Reveal over-provisioned RDS resources and hidden storage costs.

✓

High Availability Check Review replication health, failover config, and peak load readiness.

Request Database Audit →

Zero obligation. Complete confidentiality.

Certified

ISO 27001 PCI-DSS ISO 9001 AWS Advanced Partner GDPR Ready SOC 2 Ready

eCommerce & retail brands that trust Mydbops

Industry Challenges

Why eCommerce databases fail when it matters most

From flash sale locks to unoptimized search queries — here is what costs retail teams revenue, time, and customer trust.

💥

Flash sales crash databases

Unoptimised queries, insufficient connection pools, and lack of read replicas cause cascade failures during checkout events.

40% traffic surge during peak events

💸

Over-provisioned AWS costs

Most eCommerce teams overspend on RDS instances and IOPS with no DBA oversight, throwing money at performance issues.

Avg eCommerce DB overspend: 40–70%

🔄

Query latency kills conversion

Slow queries on product search, checkout, and inventory checks directly increase cart abandonment rates.

100ms latency = 1% conversion drop

📦

Storage bloat & fragmentation

Order and log tables exceeding 150 GB slow down schema changes and drastically increase operational cloud costs.

Frequent need for DB defragmentation

🔒

Compliance gaps

eCommerce platforms handling payment card data require strict PCI-DSS compliance. Misconfigured databases invite massive risk.

Costly regulatory fines & lost trust

🔥

No DBA bandwidth

Engineering teams get pulled into database firefighting instead of building product. Monitoring and incident response suffer.

$5.5K average lost per minute of downtime

How Mydbops solves it

Purpose-built for every eCommerce database scenario

From pre-event peak scaling to AWS FinOps — every solution is backed by real Mydbops client outcomes.

⚡

Peak season & flash sale scaling

Pre-event infrastructure audit, ProxySQL connection pool tuning, read replica provisioning, and a 24/7 war room during Black Friday.

Proven: 100% uptime during BFCM 2024

💰

AWS RDS cost optimisation (FinOps)

Right-size RDS instances, eliminate over-provisioned IOPS, and archive cold data. Nykaa saved $370,220 annually with our optimizations.

Proven: 70% AWS cost cut for Nykaa

🚀

Query & index optimisation

Slow query profiling, missing index identification, query plan rewrites, and parameter tuning (innodb_buffer_pool, max_connections).

Proven: 73% query latency reduction for Swiggy

☁️

Zero-downtime migration

AWS DMS migrations with minimal downtime, cutover playbooks, and safe rollback plans for upgrading major DB versions.

Proven: <10 min downtime on 180+ server migration

🛡️

PCI-DSS compliance & security

ISO 27001 & PCI-DSS certified team implementing encryption, fine-grained RBAC, audit logging, and continuous security reviews.

Certified: ISO 27001 + PCI-DSS

📊

24/7 observability & monitoring

Real-time query profiling, anomaly detection, percentile-based latency metrics, and dedicated Customer Success management.

Proven: MTTR under 5 minutes with RCA

Proven Outcomes

Real results from eCommerce leaders

These metrics come directly from public Mydbops case studies.

eCommerce · Beauty Retail · MySQL RDS · AWS

Nykaa cuts AWS database costs by 70%, achieves 3x query performance

70%

AWS cost reduction

3x

Query performance boost

$370K

Saved annually

Nykaa was over-provisioning RDS with high CPU spikes causing abandoned carts. Mydbops right-sized instances, rewrote queries, added missing indexes, and eliminated unnecessary AWS Enterprise Support — delivering 3x faster queries and handling peak concurrency smoothly.

Read full case study →

eCommerce · Food Delivery · MySQL RDS · AWS DMS

Swiggy achieves 43% cost savings & 73% query latency reduction across 180+ RDS servers

43%

Cost savings (ARR)

73%

Query latency reduction

800 GB

Storage reclaimed per server

Swiggy's 180+ MySQL RDS servers suffered from fragmented tables blocking rapid expansion. Mydbops executed an AWS DMS Full Load + CDC migration with under 10 minutes downtime, reclaimed massive storage via defragmentation, and rightsized instances.

Read full case study →

★★★★★

"Mydbops really helped us scale 20X times in a very short span. Their attitude towards owning up client's problems and treating them like theirs is absolutely mind blowing. Highly recommended."

AR

Abhishek Ravi

CIO, Dream11 (30M+ users)

★★★★★

"Mydbops has been a reliable partner for Shiprocket, expertly managing our critical databases with round-the-clock support. Their team ensures seamless operations 24/7. Highly recommended for businesses of all sizes."

SK

Sunil Kumar

CTO, ShipRocket

★★★★★

"When it comes to DB managed services, Mydbops stands out by delivering results. Their team ensures 24/7 database monitoring and prompt action, providing seamless support for our operations."

PM

Prashant Muthalu

Program Manager, Ferns N Petals

Database Audit Coverage

What a Mydbops eCommerce audit reveals

Every audit we conduct provides a structured report across key infrastructure areas, including a prioritized remediation roadmap for your team.

Performance & Query Health

Slow query log analysis, index coverage, execution plans

Slow query count (>1s)Response time risk to checkout pages

Scored

Missing indexesCausing full table scans on large tables

Evaluated

Query cache efficiencyRe-execution rate on identical queries

Benchmarked

Example Insight: "12 missing indexes are causing full table scans on your order and inventory tables. Immediate action required before peak season."

AWS Infrastructure Cost Analysis

Instance sizing, IOPS, storage, support costs

RDS instance utilisationAvg CPU across master + replicas

Reviewed

Over-provisioning indicatorGap between provisioned vs actual workload

Audited

Est. annual savings potentialVia right-sizing + archival

Calculated

Example Insight: "Your RDS environment is significantly over-provisioned. Right-sizing alone could save $120–180K annually."

High Availability & Peak Readiness

Replication health, failover config, load balancing

Replication lagCurrent replica delay from master

Measured

Connection pool configRisk of exhaustion during peak

Checked

Read/write splitLoad distributed across replicas

Assessed

Example Insight: "No ProxySQL and no peak load testing — your database is not prepared for Black Friday traffic spikes."

Backup, DR & Compliance

Backup coverage, RTO/RPO, PCI-DSS controls

Backup consistencyFull + incremental coverage

Verified

PCI-DSS controlsRBAC, audit logs, encryption

Scanned

Encryption at restPayment & PII data protection

Validated

Example Insight: "DR restoration hasn't been tested in 6 months. Recommend complete DR drill within 30 days."

Technical authority

Architecture built for retail-grade resilience

Full-stack database engineering — HA, replication, observability, DR — purpose-designed for eCommerce workloads that cannot afford downtime.

eCommerce SLA guarantees

Uptime guarantee99.999%

Incident response time<15 minutes

Peak season war roomIncluded

24/7 DBA monitoring365 days/year

Dedicated Customer Success MgrIncluded

Monthly health reportsIncluded

ISO 27001 certifiedVerified

PCI-DSS certifiedCertified

AWS Advanced PartnerVerified

Works with your eCommerce stack

Shopify Plus

Magento

WooCommerce

AWS RDS

MongoDB Atlas

GCP CloudSQL

Stripe

Razorpay

Databases managed for eCommerce

MySQL PostgreSQL MongoDB MariaDB TiDB Cassandra Redis Amazon Aurora

High availability & replication MySQL InnoDB Cluster, MariaDB Galera, MongoDB Replica Sets, PostgreSQL logical replication — zero single points of failure.

ProxySQL & MaxScale load balancing Intelligent query routing, read/write splitting, and connection pooling to maximise throughput during peak commerce events.

GenAI-powered observability & RCA Real-time query profiling, AI-assisted root cause analysis, and rapid issue resolution.

PACMAN — DB archival tool Mydbops' proprietary data archival solution for cold-data offloading, reducing live DB size and lowering storage costs.

Backup, DR & disaster recovery Full, incremental, and differential backups with tested DR playbooks for on-prem and cloud environments.

Black Friday & Cyber 5 readiness

Your most important revenue day needs specialist DB cover

Mydbops maintains dedicated Black Friday and Cyber 5 support packages — delivering 100% uptime records during peak eCommerce events.

40%

Traffic increase during BFCM

10–30x

DB load on peak days

$5.5K

Revenue lost per minute of downtime

1

Before — prepare to dominate

Full infrastructure audit, query optimisation, index tuning, connection pool sizing, and capacity planning completed weeks before the event.

2

During — real-time protection

24/7 senior DBA war room, proactive observability with anomaly detection, and a rapid incident response SLA throughout the sale window.

3

After — continuous excellence

Post-event analysis report, performance benchmarking vs goals, future optimisation roadmap, and long-term strategy review.

Black Friday DB package — what's included

✓

Pre-event database auditComplete infrastructure review and optimisation before your peak season

✓

Real-time observability & alert setup24/7 monitoring with instant alerts for any performance anomaly

✓

Query & index optimisationExpert slow query resolution and index management for peak performance

✓

Scalability & capacity planningEnsure your database handles 10–30x traffic without connection exhaustion

✓

Emergency on-call DBADirect access to senior DBAs during your critical sales window

Secure Black Friday Coverage →

Resources

eCommerce database knowledge from Mydbops DBAs

Real guides, case studies, and solutions from the team that manages databases for Nykaa, Swiggy, Meesho, and 800+ other clients.

Blog Post

Get your eCommerce database audit

Share your platform and scale — we'll deliver a scored audit report covering performance, cost, HA readiness, and compliance. No commitment.

Request Database Audit →

Typically delivered within 48 business hours · ISO & PCI-DSS certified team

1Share platform & DB details

230-min discovery with a DBA

3Receive scored audit report

4Optional: book consultation

Database infrastructure built for eCommerce scale

Why eCommerce databases fail when it matters most

Flash sales crash databases

Over-provisioned AWS costs

Query latency kills conversion

Storage bloat & fragmentation

Compliance gaps

No DBA bandwidth

Purpose-built for every eCommerce database scenario

Peak season & flash sale scaling

AWS RDS cost optimisation (FinOps)

Query & index optimisation

Zero-downtime migration

PCI-DSS compliance & security

24/7 observability & monitoring

Real results from eCommerce leaders

Nykaa cuts AWS database costs by 70%, achieves 3x query performance

Swiggy achieves 43% cost savings & 73% query latency reduction across 180+ RDS servers

What a Mydbops eCommerce audit reveals

Architecture built for retail-grade resilience

Databases managed for eCommerce

Your most important revenue day needs specialist DB cover

Before — prepare to dominate

During — real-time protection

After — continuous excellence

eCommerce database knowledge from Mydbops DBAs

MongoDB Sharded Cluster – Basics

Amazon Aurora Serverless v2: Seamless Scaling

Black Friday database support package

PACMAN — database archival for eCommerce

Cloud cost optimisation for eCommerce databases

Get your eCommerce database audit