What’s Included in Our
Remote DBA Services

Our remote DBA services experts proactively manage your databases, ensuring optimal efficiency, scalability, and data security.

Periodic Performance Tuning

Database Audit for Performance Tuning

We enhance the speed and efficiency of your databases with tailored optimization strategies.

Monthly Slow Query Tuning

Database Version Upgradation

We seamlessly upgrade to the latest versions to leverage new features and improvements.

Security and Compliance

Database Migration

We effortlessly migrate your databases to new platforms or versions with minimal downtime.

Work Form Home

High Availability (HA) Setup

We implement robust HA solutions tailored for TiDB environments, ensuring automatic failover and load balancing to maintain continuous system operations

MaxScale Solutions and Services

Disaster Recovery (DR) Setup

Our remote DBA services team develops and executes comprehensive DR strategies for TiDB, focusing on data integrity and swift recovery to minimize downtime during unforeseen events.

Load Balancer Configuration

Load Balancer Configuration

We optimize traffic distribution across TiDB nodes using advanced load balancing techniques, enhancing performance and preventing bottlenecks.

Our Process

We analyze your databases, craft a custom plan, and implement  solutions for sustained performance and ongoing support.

01
Initial Assessment & Planning
We begin by understanding your business requirements and analyzing your current TiDB infrastructure. Our team performs a comprehensive assessment to create a tailored strategy.
Mydbops Personalized assessment for database needs
02
Cluster Setup & Configuration
We handle the entire process of setting up and configuring TiDB clusters, ensuring optimal network security, resource allocation, and performance right from the start.
Cluster Setup & Configuration
03
Data Migration & Testing
Our experts manage seamless data migration from your existing databases to TiDB. We follow best practices for migration, testing, and validation to ensure a smooth transition.
Onboarding & Migration by Mydbops
04
Performance Tuning & Monitoring
Post-deployment, we continuously monitor and fine-tune your TiDB environment. We optimize query performance and provide real-time insights with customized monitoring dashboards.
Continuous Optimization & Monitoring by Mydbops
05
Ongoing Support & Scalability
Our TiDB experts offer 24/7 proactive support, including automated backups, troubleshooting, and scalability solutions to adapt to your growing business needs.
Support and Maintenance by Mydbops
Craftly.AI all tools libraryCluster Setup & ConfigurationOnboarding & Migration by MydbopsContinuous Optimization & Monitoring by MydbopsSupport and Maintenance by Mydbops
Our Clients have a lot to tell about us

Discover What Our Clients Say About Our Database Expertise

Mydbops has been instrumental in enhancing the stability and disaster recovery of our critical services, supporting over 100,000 customers across Spain and Europe. They’ve ensured smooth 24/7 operations despite massive transaction volumes and high concurrency.

Teresa

Product Owner of Hosting & Email

Exceeded all expectations! Mydbops team performed our migration in just 24 hours (where others had quoted this as a 2 - 4 week project). Their fees were the lowest by far, and their skill set, performance, quality, etc. are unmatched! We will be retaining this team for ongoing 24/7 server monitoring and support.

⁠Anthony Peck

Co- Founder & CTO

Mydbops really helped us scale 20X times in a very short span. They are really good at Database Optimization, Security and Maintenance. Above all, their attitude towards owning up client’s problems and treating them like theirs is absolutely mind blowing. Highly recommended.

Abhishek Ravi

CIO

For more than a year, the strong database team at Mydbops has supported Shiprocket. Working around the clock, we need help 24 hours a day, seven days a week. Mydbops efficiently provided this at all times. For organisations at all levels, highly recommended.

Sunil Kumar

CTO

The Mydbops team has done a great job at optimizing our database. They managed to reduce our query times from seconds to milliseconds adding tremendous value. Highly recommended for query optimization

Lovepreet Singh

Infrastructure Engineer

What Do You Get
from Our Service

Gain peace of mind knowing your data is secure with our robust measures, and experience services that seamlessly adapt to your evolving needs.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Certified TiDB Professionals

Benefit from our team of TiDB certified experts with a deep understanding of TiDB's intricacies and industry best practices.

Exclusive DBA Team

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Customizable Contracts

We offer flexible contracts, allowing tailored engagements to meet your specific business needs and budget constraints.

Customized Migration Strategy

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Collaborative Global Team

We collaborate seamlessly across time zones, providing 24/7 support and a well-rounded perspective from our globally distributed team.

Explore the possibility of international work experiences to broaden your skillset and gain global exposure.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Emergency Support Channels

We leverage advanced tools such as real-time messaging, video calling, Slack, and chat support to enhance team connectivity and project efficiency.

Emergency Support Channels

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Tailored Strategies for Unique Needs

We go beyond generic approaches, offering tailored strategies for performance tuning, security hardening, and scalability in your TiDB environment.

MYSQL Managed Services

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Continuous Learning and Adaptation

We emphasize continuous learning, staying informed about the latest best practices, methodologies, and advancements in TiDB database management to provide up-to-date solutions.

Continuous Learning
and Adaptation

Frequently Asked Questions

Is TiDB a proven, enterprise-grade platform we can trust for our mission-critical workloads?

Absolutely. TiDB is a battle-tested platform trusted by some of the most demanding, high-concurrency companies in the world. It powers leaders in India's hyper-growth digital economy like Flipkart, Delhivery, BookMyShow, and Paytm, and is relied upon by global tech giants like Bolt and Pinterest.

As TiDB Premium Partners, our job is to bring that same world-class, enterprise-grade performance to your business, giving you the confidence that your infrastructure is built on a foundation trusted by the best.

What are the core business advantages of TiDB that your team expertly manages for us?

Our service expertly manages the key TiDB features that give you a competitive advantage:

  • Horizontal Scaling: Grow without fear by simply adding nodes.
  • Native High Availability: Achieve constant uptime and automatic failover.
  • Online DDL: Make schema changes anytime without locking tables.
  • True HTAP Engine: Get real-time analytics on your live data.
How do you handle TiDB version upgrades and security patching?

We manage all TiDB security patches and version upgrades as a core part of the service. Every update is meticulously planned with your team, tested in a staging environment, and executed during a low-traffic maintenance window using a rolling update strategy to ensure zero downtime for your TiDB cluster.

How do you tune TiDB for both transactional and analytical workloads?

We tune TiDB's unique HTAP architecture for your specific needs. This involves:

  • Optimizing the TiKV (row-based) storage for fast transactional performance (OLTP).
  • Configuring and tuning the TiFlash (column-based) replicas to accelerate real-time analytical queries (OLAP).
  • Rewriting slow queries to take full advantage of both storage engines.
What is your SLA for responding to critical TiDB incidents?

Our service is governed by a formal Service Level Agreement (SLA). When your TiDB cluster has a critical issue, an on-call expert is immediately alerted and begins active resolution, day or night. Our guaranteed response time for P1 (critical) incidents is 15 minutes.

What is included in your TiDB Remote DBA service?

Our service provides complete, 24/7 operational ownership of your TiDB cluster. This includes:

  • Proactive monitoring and incident response.
  • Continuous performance tuning of the TiKV and TiFlash storage layers.
  • Database security and compliance hardening.
  • A fully managed backup and disaster recovery strategy.

Unlimited operational requests for your TiDB environment.

Ultimately, why should we trust Mydbops as our TiDB long-term partner?

You should trust us because our expertise isn't just a claim; it's a certainty, recognized at the highest levels. We are TiDB Premium Partners, and our team includes India's First TiDB Certified Professional. As featured speakers at TiDB User Day 2025, our leadership is public and proven. This isn't just a service for us; it's our core area of pioneering expertise.

How will your TiDB service change our response to a 3 AM crisis?

It will allow you to sleep peacefully. When a critical alarm is triggered, the anxiety is ours, not yours. Our on-call expert is paged and begins working on the resolution within 15 minutes, guaranteed. We handle the entire crisis, turning a potential catastrophe into a resolved ticket in your inbox by morning.

What is the day-to-day experience like with your TiDB Remote DBA service?

The experience is complete peace of mind. It’s the feeling of knowing that a dedicated team of experts has taken full operational ownership of your complex TiDB cluster. You no longer have to worry about the day-to-day complexities of monitoring, tuning, backups, or patching. It's all handled, proactively and professionally.

We also provide the following services

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Managed Services

Comprehensive care for your open-source databases, including installation, optimization, security, and 24/7 support. Focus on your business while we keep your databases running smoothly.

Mydbops provides strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to y database needs.

Consulting Services

Strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to your database needs.

Performance & Security Audit

Performance & Security Audit

Identify bottlenecks like slow queries and inefficient indexing, and secure your databases with proactive audits to safeguard valuable data.

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Cloud Cost Optimisation

Reduce cloud costs while enhancing performance with tailored strategies to optimize your cloud infrastructure.

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Database Proxies

Improve scalability and reliability with managed proxies like Maxscale and ProxySQL for load balancing and enhanced database performance.

Need Expert Database Solutions?

Talk to a Database Expert Today!

Database solutions are provided by mydbops expert team
Mydbops set up High Availability (HA) Solutions with InnoDB or Percona Clusters, ensuring continuous uptime and fault tolerance.
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