MongoDB Atlas Support and Services

Maximize MongoDB Atlas with Mydbops—24/7 MongoDB support, performance optimization, security, tailored solutions, scalability, reliability, resource optimization, troubleshooting, and regular maintenance for peak performance.

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Mydbops Consulting Services

What’s Included in the
‍MongoDB Atlas Support & Service

Our experts proactively manage your databases with dedicated MongoDB support, ensuring optimal efficiency, scalability, and data security.

24/7 Support

24/7 Dedicated Support

Experience peak performance with our expert team's regular fine-tuning and dedicated MongoDB support for your database.

Enhanced Performance & Scalability with mydbops

Performance Optimization

Our continuous 24/7 proactive monitoring keeps your MongoDB environment secure and efficient.

Security and Compliance

Robust Security Measures

We analyze and optimize slow queries monthly, ensuring swift and responsive database interactions.

Vendor Negotiation Assistance

Optimized Resource Allocation

Our robust security measures and hardening techniques ensure the utmost protection for your MongoDB data.

MYSQL Managed Services

Tailored Solutions

We provide comprehensive data protection with regular backups and efficient restoration options.

Scaling Strategies

Scalability and Reliability

Experience seamless scalability and high availability through our automated sharding and replicaset management.

Automations for Archival & Partitioning

Regular Maintenance and Updates

We offer unlimited support for a variety of operational requests, providing the flexibility your database needs.

Mydbops deploys real-time observability tools and alarms, ensuring a 99.9% reduction in unplanned downtime.

Advanced Troubleshooting

From expert user management to strategic instance sizing and oplog tuning, we ensure your MongoDB operates at its best.

Our Process

We analyze your databases, craft a custom plan, and implement  solutions for sustained performance and ongoing support.

01
Initial Assessment
We start with a thorough assessment of your current database environment to identify strengths, weaknesses, and areas for improvement.
Mydbops Personalized assessment for database needs
02
Customized Plan
Based on the assessment, we create a customized consulting plan tailored to your specific needs and goals.
customized consulting plan
03
Implementation
Our experts work closely with your team to implement the recommended solutions, ensuring minimal disruption to your operations.
Mydbops team implements the recommended solutions, ensuring minimal disruption to operations.
04
Monitoring & Optimization
Post-implementation, we continuously monitor and optimize your databases to ensure sustained performance and reliability.
Continuous Optimization & Monitoring by Mydbops
05
Ongoing Support
We provide ongoing support and training to ensure your team is equipped to manage and maintain the optimized database environment.
Support and Maintenance by Mydbops
Craftly.AI all tools librarycustomized consulting planMydbops team implements the recommended solutions, ensuring minimal disruption to operations.Continuous Optimization & Monitoring by MydbopsSupport and Maintenance by Mydbops
Our Clients have a lot to tell about us

Discover What Our Clients Say About Our Database Expertise

Mydbops has been a reliable DBA partner for our production database, supporting our growing traffic with monthly optimization reports, query tuning, and automated backups.

Henry Suryawirawan

VP of Engineering

Mydbops has been instrumental in enhancing the stability and disaster recovery of our critical services, supporting over 100,000 customers across Spain and Europe. They’ve ensured smooth 24/7 operations despite massive transaction volumes and high concurrency.

Teresa

Product Owner of Hosting & Email

Exceeded all expectations! Mydbops team performed our migration in just 24 hours (where others had quoted this as a 2 - 4 week project). Their fees were the lowest by far, and their skill set, performance, quality, etc. are unmatched! We will be retaining this team for ongoing 24/7 server monitoring and support.

⁠Anthony Peck

Co- Founder & CTO

Mydbops team did a very detailed and thorough analysis of all MySQL DB clusters and came up with phased recommendations on cost optimization. Impressed by documentation they did for the whole process and seamless execution without any production impact.

Shital Mehta

Chief Architect

Mydbops really helped us scale 20X times in a very short span. They are really good at Database Optimization, Security and Maintenance. Above all, their attitude towards owning up client’s problems and treating them like theirs is absolutely mind blowing. Highly recommended.

Abhishek Ravi

CIO

For more than a year, the strong database team at Mydbops has supported Shiprocket. Working around the clock, we need help 24 hours a day, seven days a week. Mydbops efficiently provided this at all times. For organisations at all levels, highly recommended.

Sunil Kumar

CTO

The Mydbops team has done a great job at optimizing our database. They managed to reduce our query times from seconds to milliseconds adding tremendous value. Highly recommended for query optimization

Lovepreet Singh

Infrastructure Engineer

What Do You Get
from Our Service

Gain peace of mind knowing your data is secure with our robust measures, and experience services that seamlessly adapt to your evolving needs.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Expert Team

We provide seasoned expertise in MongoDB Atlas management for optimal cloud database performance.

Vendor Negotiation Assistance

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Performance Tuning

We ensure peak efficiency by regularly fine-tuning your database through our expert team.

MySQL Audit for Performance Tuning

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Continuous Monitoring

We ensure your MongoDB Atlas is under constant surveillance for timely issue detection and resolution.

Mydbops deploys real-time observability tools and alarms, ensuring a 99.9% reduction in unplanned downtime.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Backup Management

We safeguard your data with robust backup strategies and efficient restoration options.

Backup and Recovery

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Security Protocols

We prioritize your data security, and you can trust in our stringent measures and protocols to safeguard your MongoDB Atlas data.

Security and Compliance

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Custom Integrations

We customize your MongoDB Atlas setup with tailored integrations to meet your specific business needs, ensuring a personalized and efficient solution.

Custom Plugin Development

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Cost Optimization

We help you optimize costs, ensuring you
pay only for the resources you need.

Performance and Cost Optimization

Frequently Asked Questions

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How is your support different from the support offered by MongoDB Atlas?

MongoDB Atlas provides the infrastructure and the tools. We provide the dedicated, 24/7 human expertise to manage, optimize, and secure your database on that infrastructure, ensuring you get the maximum value and performance from your investment.

‍

What does your 24/7 MongoDB Atlas support include?

Our support is a comprehensive service that takes full ownership of your database's health. This includes:

  • Proactive 24/7 monitoring and incident response.
  • Continuous performance tuning and slow query optimization.
  • Security and compliance hardening.
  • Backup and disaster recovery planning and testing.
  • Unlimited operational requests for tasks like user management and configuration changes.
Do you manage backups and disaster recovery on Atlas?

We provide expert management on top of the tools Atlas offers. We configure your backup policies according to industry best practices and, crucially, we design and test your disaster recovery (DR) plan. In an emergency, our team manages the entire restoration process to get your data back online quickly.

Do you also support self-hosted MongoDB or Percona Server?

While this service is tailored for MongoDB Atlas, our expertise covers the entire MongoDB ecosystem. We provide separate, dedicated support and managed services for Percona Server for MongoDB and self-hosted Community/Enterprise editions. We have the deep knowledge to manage any MongoDB deployment, wherever it runs.

Why should we choose Mydbops over hiring an in-house DBA?

Our service provides three key advantages over a single hire:

  • Team Expertise: You get an entire team of senior MongoDB experts for a fraction of the cost of one full-time DBA.
  • True 24/7 Coverage: Our global, follow-the-sun model means you are always covered, with no gaps for vacations or sick days.
  • Broad Experience: You benefit from our team's collective experience solving complex problems for dozens of other companies, not just the experience of one person.
View All

Case Studies

View All
Up

Credgenics Achieves 69% Cost Optimization on Aurora PostgreSQL

Up

AiSensy's 73% Savings: A MongoDB Atlas to DocumentDB Migration

Blogs

View All

MongoDB Anti-Patterns Webinar Recap & Key Takeaways

Jun 5, 2025
6
Mins to Read
All
MongoDB

MongoDB Indexing

May 20, 2025
5
Mins to Read
All
MongoDB

MongoDB Aggregation Framework: A Beginner’s Guide

May 9, 2025
6
Mins to Read
All
MongoDB

We also provide the following services

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Managed Services

Comprehensive care for your open-source databases, including installation, optimization, security, and 24/7 support. Focus on your business while we keep your databases running smoothly.

Learn More
Mydbops provides strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to y database needs.

Consulting Services

Strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to your database needs.

Learn More
Performance & Security Audit

Performance & Security Audit

Identify bottlenecks like slow queries and inefficient indexing, and secure your databases with proactive audits to safeguard valuable data.

Learn More
Expert Database Management

Remote DBA

24/7 expert monitoring, support, and maintenance without hiring full-time staff, ensuring database availability and optimization.

Learn More
Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Cloud Cost Optimisation

Reduce cloud costs while enhancing performance with tailored strategies to optimize your cloud infrastructure.

Learn More
Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Database Proxies

Improve scalability and reliability with managed proxies like Maxscale and ProxySQL for load balancing and enhanced database performance.

Learn More

Need Expert Database Solutions?

Talk to a Database Expert Today!

Database solutions are provided by mydbops expert team
Mydbops set up High Availability (HA) Solutions with InnoDB or Percona Clusters, ensuring continuous uptime and fault tolerance.
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