1.Introduction
This Privacy Policy explains how Mydbops LLP ("Mydbops", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or use https://www.mydbops.com/ and related services (the "Service").
By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. If you do not agree, please do not access or use the Service.
2.Who We Are
Entity: Mydbops LLP
Registered Address / HQ:
Mydbops LLP – Bangalore HQ
Ground Floor, Indiqube Penta
32, Shanthala Nagar, Richmond Town
Bengaluru, Karnataka 560025, India
Email: info@mydbops.com
Phone: +91-9962288131
3.Scope
This Privacy Policy applies to:
- Visitors to our website (including landing pages, blogs, and resources).
- Individuals who fill in contact forms, download resources, or subscribe to newsletters.
- Prospective and existing customers and partners who interact with us through the website or email.
It does not cover data processed solely under separate contracts or data processing agreements (DPAs) with customers for service delivery, which are governed by the applicable contract terms.
4.Information We Collect
4.1 Information You Provide Directly
When you interact with our website or contact us, we may collect:
- Name (first and last name).
- Business email address.
- Phone number / mobile number.
- Company name and role / job title.
- Country / region.
- Any information you include in message fields (such as project details, queries, or feedback).
If you subscribe to marketing communications, we may also collect:
- Subscription preferences.
- Topics of interest.
4.2 Information Collected Automatically
When you access our website, certain information is collected automatically, typically through cookies and similar technologies:
- IP address.
- Browser type and version.
- Device type, operating system, and settings.
- Referring URLs and exit pages.
- Pages viewed, links clicked, and session duration.
- Date/time stamps and approximate location (city/country level).
This data is mainly used for analytics, security, and improving user experience.
4.3 Information from Third Parties
We may receive limited information about you from:
- Marketing and analytics tools (for example, campaign or source identifiers).
- Social media platforms (when you interact with our content or ads).
- Event or webinar registration platforms.
- Partners who refer you to us, when permitted.
5.Legal Basis for Processing
Where data protection laws such as the EU/UK GDPR apply, we rely on the following legal bases for processing your personal data:
- Consent: For marketing emails, non-essential cookies, and certain analytics or advertising activities.
- Legitimate Interests: For website security, service improvement, business analytics, and basic B2B relationship management, where these interests are not overridden by your rights.
- Contractual Necessity: Where processing is required to respond to your requests, provide services, or perform pre-contractual steps.
- Legal Obligations: Where we must retain or disclose information to comply with applicable laws, regulations, or court orders.
6.How We Use Your Information
We use your personal information for the following purposes:
- To operate, maintain, and secure our website and services.
- To respond to your inquiries, requests, or support tickets.
- To schedule and conduct meetings, demos, and consultations.
- To send you technical content, newsletters, event invitations, and marketing communications (where permitted).
- To analyze website performance, user behavior, and improve content and user experience.
- To personalize or tailor content and marketing based on your interactions.
- To prevent fraud, abuse, or security incidents.
- To comply with legal and regulatory requirements.
If we need to use your information for a purpose not described in this Privacy Policy, we will inform you and, where required, obtain your consent.
7.Cookies and Tracking Technologies
We use cookies and similar technologies (such as pixels and tags) on our website to ensure core site functionality, remember your preferences, measure website traffic and performance, and run and measure marketing campaigns.
A separate Cookie Policy provides more detail on the types of cookies used, their purposes, and how you can manage your preferences. You can update your cookie choices at any time via the cookie banner or settings control on our website.
If you are a resident of the European Economic Area (EEA), the processing of your personal data for marketing and targeted advertising is based on your consent, which you may withdraw at any time by contacting info@mydbops.com.
8.How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
8.1 Service Providers (Processors)
We use trusted third-party providers to help us operate and improve our services, such as:
- Website hosting and infrastructure (for example, Webflow).
- Analytics and performance tools (for example, Google Analytics).
- Email and marketing platforms (for example, MailerLite).
- CRM and sales tools.
- Automation and integration tools (for example, Zapier or similar).
These providers process your information on our behalf and in accordance with our instructions, under appropriate contractual and security safeguards.
8.2 Business Partners and Events
For webinars, events, or joint activities with partners, we may share limited contact information with those partners when:
- You register for a co-hosted event, or
- You explicitly consent to such sharing (for example, by ticking a checkbox).
8.3 Legal and Compliance
We may disclose your information if required by law or in good-faith belief that such action is necessary to:
- Comply with a legal obligation, regulation, or court order.
- Respond to requests from public and government authorities.
- Protect our rights, privacy, safety, or property, and that of our users or the public.
- Detect, prevent, or address fraud, security, or technical issues.
8.4 Business Transfers
If we undergo a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction, subject to appropriate confidentiality and data protection safeguards.
9.International Data Transfers
As an India-based company serving global customers, your information may be processed in, or transferred to, countries other than your own, including to data centers and infrastructure providers or service providers and partners located outside India.
Where required by law, we implement appropriate safeguards for international transfers, such as standard contractual clauses or similar contractual protections, data processing agreements with service providers, and technical and organizational measures to protect your information.
10.Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:
- Responding to your requests or inquiries.
- Maintaining business records and client relationships.
- Complying with legal, accounting, or reporting obligations.
- Resolving disputes and enforcing agreements.
In general, marketing and contact data is retained for 90 days to 2 years after the last meaningful interaction, unless you request deletion earlier, and certain records may be retained longer if required by law or for legitimate business interests. Aggregated or anonymized data that does not identify you may be kept indefinitely, and when information is no longer needed, it is deleted or irreversibly anonymized.
11.Your Rights
Depending on your location and applicable law, you may have some or all of the following rights regarding your personal information:
- Right of Access: Request confirmation whether we process your data and receive a copy.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your data in certain circumstances.
- Right to Restrict Processing: Request that we limit how we use your data.
- Right to Object: Object to processing based on legitimate interests, including certain profiling or direct marketing.
- Right to Data Portability: Request your data in a structured, commonly used, machine-readable format, where technically feasible.
- Right to Withdraw Consent: Withdraw consent at any time when processing is based on consent.
- Right to Lodge a Complaint: File a complaint with your local data protection authority if you believe your rights are violated.
To exercise these rights, please contact Mydbops LLP at info@mydbops.com. We may need to verify your identity before processing your request and will respond within the timeframe required by applicable law. You may also opt out of marketing emails at any time by using the "unsubscribe" link in our messages.
12.Your Choices
You can:
- Choose not to provide certain information, though this may limit some website features or our ability to respond to you.
- Manage cookie preferences via our cookie banner and your browser settings.
- Unsubscribe from marketing communications at any time.
- Request that we stop certain processing activities, subject to legal and contractual limitations.
13.Security
We use appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access, including encryption in transit, access controls, secure infrastructure, and monitoring and incident response procedures.
However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed; you use the Service at your own risk.
14.Children's Privacy
Our website and services are intended for business and professional users and are not directed to children under the age of 13 (or another age defined by applicable law), and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at info@mydbops.com, and we will take appropriate steps to delete such information.
15.Third-Party Links
Our website may contain links to third-party websites, services, or content that are not operated by Mydbops, and we are not responsible for the privacy practices or content of those third parties.
You are encouraged to review the privacy policies of those third parties before providing any information to them.
16.Automated Decision-Making and Profiling
We may perform limited profiling, for example to segment contacts for relevant marketing campaigns or tailor content or offers based on your interaction history (such as pages visited or resources downloaded).
We do not engage in automated decision-making that produces legal or similarly significant effects on you solely based on automated processing.
17.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements, and will update the "Last Updated" date at the top of this page and, where appropriate, provide a prominent notice on our website or notify you by email.
Revised policies become effective when posted unless otherwise specified, and your continued use of the Service after the effective date constitutes your acceptance of the revised Privacy Policy.
18.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Mydbops LLP
Ground Floor, Indiqube Penta
32, Shanthala Nagar, Richmond Town
Bengaluru, Karnataka 560025, India
General Email:
info@mydbops.com
Phone: +91-9962288131
