What’s Included in the
MongoDB Managed Service

Our experts proactively manage your MongoDB databases, delivering unmatched performance, seamless scalability, robust security, and high availability across cloud and on-prem environments.

Enhanced Performance & Scalability with mydbops

MongoDB Observability

Our MongoDB Observability tools provide real-time query profiling, AI-driven issue detection, and percentile-based latency metrics.

Monthly Slow Query Tuning

Instant Query Optimization

We address and resolve slow queries instantly, enhancing the overall responsiveness and speed of your MongoDB database.

Security and Compliance

DB Security Hardening

We fortify your MongoDB database against potential threats through robust security measures, implementing best practices for data protection.

Backup and Recovery

Backup Restore

We safeguard your data with comprehensive backup solutions, supporting both full and incremental backups for reliable recovery options.

Work Form Home

24*7 Proactive Monitoring

We provide 24/7 proactive monitoring to identify and address potential issues before they impact your applications.

MaxScale Solutions and Services

Unlimited Operational Requests

We support a wide range of operational needs, including user management, instance sizing, and Oplog tuning, ensuring comprehensive database support.

Periodic Performance Tuning

Periodic Performance Tuning

We ensure your MongoDB database operates at its best with our MongoDB managed services, providing periodic performance tuning, optimizing queries, and configuring for peak efficiency.

Automations for Archival & Partitioning

Automations for Archival & Partitioning

We enable long-term storage, fast data retrieval, and regulatory compliance by automating archival in MongoDB while optimizing storage and performance.

End-to-End Support

Automations for Sharding & Replicaset

We streamline sharding and replica set management with automated solutions, optimizing your database operations.

Our Process

Take control of your data with our expert care and proactive approach. We handle everything, from setup to ongoing maintenance, for optimal performance.

01
Free Consultation
Get a personalized assessment of your database needs and how our managed services can benefit your organization.
Mydbops Personalized assessment for database needs
02
Onboarding & Migration (if needed)
Our team seamlessly onboards your databases and assists with migrations if you're transitioning from a self-managed setup.
Onboarding & Migration by Mydbops
03
Continuous Optimization & Monitoring
We continuously monitor your databases, perform regular optimizations, and proactively address any issues that arise.
Continuous Optimization & Monitoring by Mydbops
04
Support and Maintenance
We provide comprehensive care for your database with 24/7 support to address any issues or questions, and regular maintenance to ensure peak performance.
Support and Maintenance by Mydbops
Craftly.AI all tools libraryOnboarding & Migration by MydbopsContinuous Optimization & Monitoring by MydbopsSupport and Maintenance by Mydbops
Our Clients have a lot to tell about us

Discover What Our Clients Say About Our Database Expertise

Mydbops has been a reliable DBA partner for our production database, supporting our growing traffic with monthly optimization reports, query tuning, and automated backups.

Henry Suryawirawan

VP of Engineering

Mydbops has been instrumental in enhancing the stability and disaster recovery of our critical services, supporting over 100,000 customers across Spain and Europe. They’ve ensured smooth 24/7 operations despite massive transaction volumes and high concurrency.

Teresa

Product Owner of Hosting & Email

Exceeded all expectations! Mydbops team performed our migration in just 24 hours (where others had quoted this as a 2 - 4 week project). Their fees were the lowest by far, and their skill set, performance, quality, etc. are unmatched! We will be retaining this team for ongoing 24/7 server monitoring and support.

⁠Anthony Peck

Co- Founder & CTO

Mydbops team did a very detailed and thorough analysis of all MySQL DB clusters and came up with phased recommendations on cost optimization. Impressed by documentation they did for the whole process and seamless execution without any production impact.

Shital Mehta

Chief Architect

Mydbops really helped us scale 20X times in a very short span. They are really good at Database Optimization, Security and Maintenance. Above all, their attitude towards owning up client’s problems and treating them like theirs is absolutely mind blowing. Highly recommended.

Abhishek Ravi

CIO

For more than a year, the strong database team at Mydbops has supported Shiprocket. Working around the clock, we need help 24 hours a day, seven days a week. Mydbops efficiently provided this at all times. For organisations at all levels, highly recommended.

Sunil Kumar

CTO

The Mydbops team has done a great job at optimizing our database. They managed to reduce our query times from seconds to milliseconds adding tremendous value. Highly recommended for query optimization

Lovepreet Singh

Infrastructure Engineer

What Do You Get
from Our Service

Gain peace of mind knowing your data is secure with our robust measures, and experience services that seamlessly adapt to your evolving needs.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

FinOps for Databases

We deliver 360° cost optimization—visualizing, analyzing, and controlling resource use across clouds. Cut database costs by up to 60% with tailored FinOps strategies.

Pay As You Go Billing Model

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Enhanced Data Security

We strictly adhere to data security regulations, and our confidentiality clauses guarantee the privacy of shared data.

Enhanced Data Security

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

One step ahead, always

We utilize cutting-edge tools and software to provide accurate and precise services. Regular updates keep us in sync with market trends, ensuring top-notch quality.

MySQL Version Upgradation

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Tools and Technologies

By employing the latest best practices and methodologies, we ensure the delivery of the highest quality MongoDB managed services

Tools and Technologies

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

9 Years of Proven Expertise

We are a premier MongoDB managed service provider with over 9 years of experience, boasting certified professionals with profound domain expertise.

MYDBOPS certified professionals with extensive database management experience and specialized knowledge in MaxScale deployment.

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Flexible Contracts

We offer custom and flexible delivery options with a complete focus on your business needs.

Customized Migration Strategy

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Secure File Transfer

We utilize a secure file transfer protocol channel for sharing files and reports, minimizing third-party access to ensure intact security.

Secure File Transfer

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Tailored Solutions

Our MongoDB Managed Services go beyond generic approaches, offering tailored strategies for periodic performance tuning, security hardening, and more.

MYSQL Managed Services

Peace of Mind

Round-the-clock support, ensuring faster issue resolution.

Agile Scalability

We prioritize agile scalability in our MongoDB Managed Services, ensuring seamless adaptation to your evolving business needs for sustained performance and security.

Scaling Strategies

Frequently Asked Questions

Is your 24/7 support a real person or just a ticketing system?

You get direct, 24/7/365 access to a real MongoDB DBA — not a bot or passive ticket queue. When a critical issue strikes, our on-call expert is instantly alerted and jumps into active resolution. It’s hands-on, expert-led support built for mission-critical environments.

How does Mydbops help reduce our MongoDB operational costs?

Our FinOps for Databases approach is built into our support model, delivering significant cost reductions. We continuously analyze your infrastructure and workload to eliminate over-provisioning by right-sizing your MongoDB Atlas clusters or self-hosted VMs, improving indexing to reduce IOPS, and tuning queries to lower CPU load.

For example, we helped Vymo — a high-growth SaaS company — achieve 50% cost savings and 10x query performance improvements through smart optimization and architecture tuning.

👉 Read the full case study

We have an in-house team. How does your support service work with them?

Our service is designed to be a seamless extension of your team. We collaborate directly with your developers and administrators via shared Slack channels and calls, acting as the specialized MongoDB experts they can rely on. This frees your team to focus on application features while we guarantee database performance and reliability.

What versions and variants of MongoDB do you support?

We manage and optimize the entire MongoDB ecosystem, including:

  • MongoDB Community & Enterprise (from legacy to the latest 8.x series)
  • Percona Server for MongoDB
  • MongoDB Atlas deployments

My application is slow. How will your support service fix it?

Resolving performance bottlenecks is a core part of our support service. Our MongoDB experts identify the root cause of slowdowns by analyzing:

  • Query Performance: Optimizing slow queries for the MongoDB Aggregation Framework.
  • Indexing Strategy: Building and correcting effective compound and partial indexes.
  • Schema Design: Recommending document model improvements to reduce bloat.
  • Configuration: Tuning the WiredTiger storage engine and your specific server or Atlas tier settings.
What is your official SLA for responding to critical MongoDB incidents?

Our support is governed by a formal Service Level Agreement (SLA). We guarantee a 15-minute response time for P1 (critical) incidents. When your MongoDB database has a critical issue, an on-call expert is immediately alerted and begins active resolution, day or night, ensuring business continuity.

What is unique about your AI Observability for MongoDB?

Our AI Observability platform is built for proactive, not reactive, database management. It leverages AI Agents and GenAI-based root cause analysis to deliver insights that traditional monitoring tools miss. By analyzing percentile-based response times (P99, P95) and detecting subtle anomalies, our platform identifies MongoDB performance bottlenecks before they impact your users.

We also provide the following services

Mydbops provides strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to y database needs.

Consulting Services

Strategic guidance to optimize performance, security, and scalability, with actionable recommendations tailored to your database needs.

Performance & Security Audit

Performance & Security Audit

Identify bottlenecks like slow queries and inefficient indexing, and secure your databases with proactive audits to safeguard valuable data.

 Expert Database Management

Remote DBA

24/7 expert monitoring, support, and maintenance without hiring full-time staff, ensuring database availability and optimization.

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Cloud Cost Optimisation

Reduce cloud costs while enhancing performance with tailored strategies to optimize your cloud infrastructure.

Mydbops comprehensive care for open-source databases, including installation, optimization, security, and 24/7 support.

Database Proxies

Improve scalability and reliability with managed proxies like Maxscale and ProxySQL for load balancing and enhanced database performance.

Need Expert Database Solutions?

Talk to a Database Expert Today!

Database solutions are provided by mydbops expert team
Mydbops set up High Availability (HA) Solutions with InnoDB or Percona Clusters, ensuring continuous uptime and fault tolerance.
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