Our onboarding process is designed to be seamless and non-disruptive. We begin with a read-only audit of your MySQL environment to understand your architecture. We then securely deploy our monitoring agents and establish communication channels. No changes are made to your production environment without a formal plan and your team's approval.
Our service acts as a seamless extension of your team. We collaborate directly with your developers and administrators via shared Slack channels and calls, acting as the specialized MySQL experts they can rely on. This frees your team to focus on application features while we guarantee database performance and reliability.
Our support is governed by a formal Service Level Agreement (SLA). When a critical MySQL issue occurs, an on-call expert is immediately alerted and begins active resolution, day or night. Our guaranteed response time for P1 (critical) incidents is 15 minutes.
Our team is equipped to resolve virtually any MySQL issues that you may encounter in your production systems. Common support requests include:
Our service takes full ownership of your database's health. It includes:
Mydbops brings a decade of specialized database expertise and is trusted by leading unicorns and enterprises. Our global team of senior MySQL DBAs has a proven track record of delivering tangible outcomes in scalability, performance, and security for mission-critical applications.
As a PCI DSS and ISO-27001 -Certified company, we provide a multi-layered security strategy. Our consulting includes a proactive security audit, hardening your MySQL server configurations, and implementing stringent user access controls to protect your data.
Our services are priced on a per-project basis. You will receive a detailed proposal with a clear scope of work and the total cost upfront, ensuring complete transparency and no surprises.
Our primary goal is zero business disruption. All critical implementation work, such as a MySQL migration or a major version upgrade, is meticulously planned and executed during your scheduled off-peak hours (evenings or weekends) to ensure a smooth transition.
For High Availability (HA), we prevent downtime by designing and implementing robust solutions such as MySQL Replication, Galera Cluster, Group Replication, and InnoDB Cluster — often managed with tools like ProxySQL.
For Disaster Recovery (DR), our foundation lies in having a customized and regularly tested backup strategy that ensures fast, reliable point-in-time recovery for your MySQL data. Setting up dedicated DR environments further facilitates quick failover.
Our tuning is highly specific to your workload and storage engine. For MySQL using InnoDB, we go beyond defaults to optimize crucial areas like the buffer pool, I/O subsystem, and transactional logging, ensuring it's perfectly configured for your application's needs.
Our DB Consultant can senior DBAs handle virtually any MySQL challenge. Our most common consulting projects include:
The choice depends on your goal.
We provide an industry-leading Service Level Agreement (SLA) for critical MySQL incidents. For any S1 (Critical) issue, we guarantee a 15-minute response time.
MongoDB Atlas provides the infrastructure and the tools. We provide the dedicated, 24/7 human expertise to manage, optimize, and secure your database on that infrastructure, ensuring you get the maximum value and performance from your investment.
Our support is a comprehensive service that takes full ownership of your database's health. This includes:
We provide expert management on top of the tools Atlas offers. We configure your backup policies according to industry best practices and, crucially, we design and test your disaster recovery (DR) plan. In an emergency, our team manages the entire restoration process to get your data back online quickly.
While this service is tailored for MongoDB Atlas, our expertise covers the entire MongoDB ecosystem. We provide separate, dedicated support and managed services for Percona Server for MongoDB and self-hosted Community/Enterprise editions. We have the deep knowledge to manage any MongoDB deployment, wherever it runs.
Our service provides three key advantages over a single hire:
This common issue is usually caused by hidden inefficiencies, not traffic. Inefficient queries, poor indexing strategies, or sub-optimal schema design can force your MongoDB Atlas cluster to consume excessive CPU and IOPS. Our audit pinpoints these resource-intensive operations and provides a clear plan to fix them.
Our optimization service is a deep-dive analysis of your entire MongoDB Atlas deployment. We provide an actionable roadmap covering:
Atlas provides an excellent platform and automated tools, but it cannot understand your specific application's logic. It won't rewrite a business-critical query or fix an inefficient schema for you. Our service provides that essential human expertise, tuning your application for the Atlas platform to ensure you get the performance and value you're paying for.
You will receive a detailed report with prioritized, actionable recommendations. Key deliverables include:
The audit is a one-time project designed to deliver a comprehensive, actionable roadmap to fix your current issues. Afterward, many clients choose to transition to our ongoing 24/7 MongoDB Atlas Managed Services to ensure their database stays optimized as their application and data grow.
Our migration services cover the entire MongoDB ecosystem and related document databases. We expertly handle:
