FAQ

Do you just provide an assessment report, or do you also help implement the fixes?

The audit provides the strategic roadmap. After delivering the report, most clients engage our MySQL Consulting Services for a follow-up project to expertly implement the critical fixes and architectural enhancements we identified.

What specific security areas do you investigate in the audit?

Our security audit is a comprehensive review of your MySQL security posture, tailored to your compliance needs. We investigate:

  • User roles, privileges, and access control policies.
  • Network exposure and firewall configurations.
  • Encryption settings for data at-rest and in-transit.
  • A Common Vulnerabilities and Exposures (CVE) assessment against your MySQL version.
  • Alignment with industry best practices, including CIS Security Hardening guidelines.
What are the key deliverables of the audit?

You will receive a detailed report with prioritized, actionable recommendations. Key deliverables include:

  • A Performance Bottleneck Report detailing slow queries and inefficient indexes.
  • A Security & Vulnerability Report with a clear remediation plan.
  • An Architecture & High Availability Review with scalability suggestions.
Will the audit process cause downtime or impact our live database?

Our audit process is 100% non-invasive and read-only. We use standard monitoring commands and secure connections that have a negligible impact on your production environment. We will never alter your data or configuration during the audit, guaranteeing zero risk of downtime.

How do I know if our MySQL database needs an audit?

You should consider a performance audit if you're experiencing slow queries or application slowdowns. A security audit is critical, and we will tailor it based on your specific compliance needs, whether you are preparing for a GDPR, HIPAA, or PCI DSS assessment. It is also essential if it has been over a year since your last comprehensive security review.

Does the MySQL audit cover MySQL variants and different environments?

Our audit is tailored for the entire MySQL ecosystem, wherever it runs. This includes:

  • Variants: Oracle MySQL, Percona Server for MySQL, and MariaDB.
  • Cloud Platforms: Amazon RDS, Aurora, Google Cloud SQL, and Azure.
  • Infrastructure: On-premises data centers and hybrid-cloud setups.
  • Operating Systems: All major Linux distributions and Windows Server.
What is a MySQL Performance & Security Audit?

An expert-led, comprehensive review of your entire MySQL environment. We analyze Performance, Security, and Architecture, incorporating industry best practices like the CIS Security Hardening guidelines. Our process includes a Common Vulnerabilities and Exposures (CVE) assessment to deliver a detailed, actionable roadmap for improving speed, hardening security, and ensuring scalability.

How does your team work with our in-house developers and admins?

Our engagement model is flexible. We can integrate with your existing team, providing the specialized MySQL expertise they need to successfully deploy and manage InnoDB Cluster. For clients who prefer a turnkey solution, our team can also manage the entire project from start to finish, adapting our approach to fit your needs.

How do you ensure the security of a new InnoDB Cluster?

Our implementation follows a security-first approach. We enforce best practices for MySQL, such as encrypting Group Replication traffic, isolating the cluster on a private network, and applying a 'least privilege' model for user permissions. This helps you meet the database requirements for compliance standards like PCI DSS and GDPR.

How do you migrate an existing MySQL database to an InnoDB Cluster?

Our process is built on a meticulous assessment approach, as this is the most critical step for success. We first conduct a thorough audit of your existing schema, workload, and infrastructure to design the optimal cluster topology. Only then do we proceed with the migration itself, using live replication to provision the new InnoDB Cluster with near-zero downtime. This assessment-first strategy ensures a smooth, stable, and successful deployment.

Does your consulting service include configuring MySQL Router and Shell?

Our service covers the entire InnoDB Cluster stack. A successful implementation depends on more than just the database nodes. We ensure that MySQL Router is correctly configured for proper connection routing and transparent failover, and we use MySQL Shell to manage the cluster according to best practices.

We already have an InnoDB Cluster. Can you help us fix or optimize it?

We specialize in troubleshooting existing InnoDB Clusters. Many clients come to us with clusters that are unstable, have performance bottlenecks, or experience failover issues. Our audit will identify and resolve common problems like split-brain conditions, misconfigured quorum, and inefficient MySQL Router settings.

Can you build a new MySQL InnoDB Cluster for us from scratch?

Building production-ready InnoDB Clusters is a core consulting service. Our team manages the entire implementation, from designing the optimal architecture to deploying the MySQL servers, configuring Group Replication, and setting up MySQL Router for application traffic. We conduct thorough testing to ensure the cluster is stable, secure, and ready for production.

How does InnoDB Cluster compare to other HA solutions like Galera Cluster?

Both are excellent HA solutions, but they have different origins and strengths.

  • MySQL InnoDB Cluster is Oracle's official, native High Availability solution for MySQL. It's deeply integrated, using Group Replication, which is built directly into the MySQL server.
  • Galera Cluster is a powerful multi-master technology. While available for MySQL via Percona XtraDB Cluster, it's important to know that Galera's native and most tightly integrated home is with MariaDB.

The best choice isn't universal. Our consulting assessment analyzes your specific workload, consistency needs, and vendor preferences to recommend the right technology for you.

What is MySQL InnoDB Cluster and when is it the right choice?

MySQL InnoDB Cluster is Oracle's official High Availability (HA) solution for MySQL. It uses Group Replication to provide automatic failover, ensuring your application stays online if a server goes down. It is the ideal choice for businesses that require a robust, officially supported HA solution for their critical MySQL databases and need of real time read workload distribution.

Why choose Mydbops over hiring an in-house MySQL DBA?

Our service provides three key advantages over a single hire:

  • Team Expertise: You get an entire team of senior MySQL experts for a fraction of the cost of one full-time DBA.
  • True 24/7 Coverage: Our global, follow-the-sun model means you are always covered, with no gaps for vacations or sick days.
  • Broad Experience: You benefit from our team's collective experience solving complex MySQL problems for dozens of other companies.
How do you improve MySQL performance remotely?

Our remote process delivers the same results as an on-site DBA. Through a secure connection, our experts analyze your MySQL database activity to fix slow queries, recommend optimal indexing strategies, and tune InnoDB and other server configurations for your specific workload and takes up all the database related activities follows the best practises to handle it efficiently.

Does the service include major projects like migrations or version upgrades?

Yes. Beyond daily management, our Remote DBA service includes planning and executing complex projects. This covers major MySQL version upgrades, migrations between variants (e.g., MySQL Percona), and architecting new high-availability clusters, all with a focus on minimizing downtime.

How do you handle security and access to our MySQL database remotely?

As a PCI DSS and ISO-27001 Certified company, we follow a multi-layered security protocol. All access to your MySQL servers is through secure, encrypted channels (like a VPN). We operate on a "least-privilege" model and sign strict NDAs to ensure your data is always protected.

How does the Remote DBA service work with our in-house team?

Our service acts as a seamless extension of your team. We collaborate directly with your developers and administrators via shared Slack channels and calls, acting as the specialized MySQL experts they can rely on. This frees your team to focus on application features while we guarantee database performance and reliability.

What is your official SLA for responding to critical MySQL incidents?

Our service is governed by a formal Service Level Agreement (SLA). When a critical MySQL issue occurs, an on-call expert is immediately alerted and begins active resolution, day or night. Our guaranteed response time for P1 (critical) incidents is 15 minutes.

What does a Mydbops Remote DBA do for our business?

Our Remote DBA service provides a dedicated team of senior experts who take full ownership of your MySQL database's health. We handle 24/7 monitoring, performance tuning, security, and backup/recovery, all for less than the cost of a single full-time hire, freeing your team to focus on your core application.

How do we engage your support team when we have a problem?

The process is simple. While we use a professional ticketing system to track every issue, you have direct communication with our experts via shared Slack channels and calls. You bring us your goals or problems; we handle the technical implementation and support.

How do you keep our team informed about our MySQL database's health?

We provide continuous visibility through regular, detailed reports. This includes monthly health summaries, in-depth performance diagnostics, and a clear log of all proactive and reactive work performed on your MySQL servers. We also maintain constant communication through shared Slack, Google Chat channels for real-time updates.

Is this a reactive break-fix service, or is it proactive?

Our service is fundamentally proactive. We use a sophisticated observability platform to monitor your MySQL environment 24/7, allowing us to identify performance anomalies and potential issues before they cause business disruption. We focus on preventing problems, not just reacting to them.