FAQ

How does Mydbops connect technical work to our business goals?

We are a business-outcome focused partner. Every technical action we take on your AWS environment is connected to a measurable business result. Whether it's reducing your monthly cloud bill, improving application performance to enhance user experience, or ensuring zero downtime during peak traffic, our goal is to deliver tangible business value.

Do your services cover databases beyond Amazon RDS and Aurora?

Our expertise covers a wide range of databases on AWS. We provide deep, specialized support for RDS for MySQL, RDS for PostgreSQL, Aurora MySQL, Aurora PostgreSQL, and Amazon DocumentDB. We recommend the best-fit architecture for your specific workload, without bias.

How do you ensure our database on AWS is highly available and resilient?

We architect solutions to meet the most demanding uptime requirements, consistently achieving 99.999% high availability. We design and implement robust AWS-native strategies, including Multi-AZ and Multi-Region deployments, auto-scaling policies, and comprehensive Disaster Recovery (DR) plans.

How do you improve the performance of our databases running on AWS?

We deliver significant performance improvements by focusing on the root cause of bottlenecks. Our process includes deep query optimization, advanced indexing strategies, and post-migration tuning specifically for AWS environments like Amazon RDS and Aurora, ensuring your application runs at peak efficiency.

How do you help reduce our AWS database costs?

We reduce your database Total Cost of Ownership (TCO) on AWS by 50-70%. Through our FinOps for Databases approach, we implement strategic rightsizing of your RDS and Aurora instances, tune queries to lower resource consumption, and design efficient data archival strategies to eliminate wasteful cloud spending.

Can you migrate our existing databases to AWS with minimal downtime?

Yes, this is a core expertise. We plan and execute complex, cross-database migrations with a focus on minimal disruption, achieving up to 2.5x faster and safer migrations through our deep expertise and GenAI platforms for migration. Our team specializes in challenging projects, such as migrating from MSSQL or Oracle to PostgreSQL or Aurora on AWS, and from MongoDB to Amazon DocumentDB.

What specific AWS database services do you provide?

We provide end-to-end services for AWS databases, from initial strategy to continuous management. Our core services include:

  • Database Modernization & Migration to AWS
  • Cross database migrations from Oracle, MSSQL to Cloud native databases in RDS, Aurora
  • Performance Engineering & Tuning
  • FinOps & Cloud Cost Optimization
  • High Availability & Scalability Architecture
  • Cloud Database Security & Hardening
What makes Mydbops an expert AWS database partner?

Mydbops is an officially recognized AWS Select Tier Partner with a certified Amazon RDS Delivery Partner designation. This means AWS has validated our deep, niche expertise and proven track record of successfully managing and optimizing high-performance database solutions on the AWS cloud. We are career database specialists, not just cloud generalists.

Why should we choose Mydbops for our MaxScale implementation?

Our team consists of certified MariaDB and MySQL experts with deep, specific knowledge of MaxScale's advanced features. We don't just install the software; we architect a complete solution that is secure, resilient, and perfectly tuned for your workload. We have a proven track record of deploying and managing MaxScale for mission-critical, high-traffic applications.

Will the implementation process cause downtime?

Our implementation process is designed for zero business disruption. We build and test the new MaxScale environment in parallel with your existing setup. The final cutover is a seamless and instantaneous process, planned during a low-traffic maintenance window to ensure your application is not impacted.

Is it possible to customize MaxScale for our specific use case?

Customization is one of the core strengths of MaxScale. Our experts can configure its powerful filters and routers to solve unique challenges, such as:

  • Rewriting queries on-the-fly to prevent application errors.
  • Throttling specific query patterns to protect the database.
  • Implementing custom routing logic for multi-tenant applications.
Can you help us migrate from ProxySQL to MaxScale?

Yes. Migrating from an existing proxy like ProxySQL to MariaDB MaxScale is a common consulting project for us. We manage the entire process, from planning and configuration to a seamless cutover, ensuring your application experiences no disruption during the transition. We also handle MaxScale version upgrades.

What is included in your MaxScale implementation service?

Our service covers the entire end-to-end deployment of MaxScale. This includes:

  • Architecting the optimal routing and load-balancing strategy.
  • Installing and configuring the MaxScale listeners, servers, and monitors.
  • Implementing advanced features like query filtering or connection throttling.
  • Conducting rigorous failover testing to ensure the solution is production-ready.
What database environments are best suited for a MaxScale deployment?

MaxScale is most powerful when used with high-availability cluster technologies. It is the recommended proxy for MariaDB Galera Cluster, MariaDB Replication Setups and is also an excellent choice for Percona XtraDB Cluster and standard replication setups. Our consulting service helps architect the right MaxScale configuration for your specific environment. The USP Maxscale over other proxies are its Data Masking, Binlog Router capabilities for binary log backups and setting up replication chains.

How does MaxScale improve my database's performance and availability?

MaxScale improves performance by intelligently routing queries. It can send write operations to the primary server and distribute read queries across multiple replicas (read-write splitting), preventing overload. It improves availability by monitoring the database cluster and automatically rerouting traffic away from a failed server, ensuring zero application downtime.

What is MariaDB MaxScale and why do I need it?

MariaDB MaxScale is an advanced database proxy that sits between your application and your database. You need it to provide a single, stable endpoint for your application while enabling critical features like automatic failover, load balancing, and read-write splitting. It is the key to achieving true high availability for MariaDB and MySQL clusters.

What makes Mydbops experts in supporting InnoDB Cluster specifically?

InnoDB Cluster is a complex system, and our expertise goes beyond general MySQL knowledge. We are specialists in the entire stack, including the nuances of Group Replication, the proper configuration of MySQL Router for transparent failover, and the correct administrative procedures using MySQL Shell. Our proactive approach includes regularly testing failover and monitoring for cluster-specific issues like split-brain, ensuring your high-availability environment is truly resilient.

How does your support service integrate with our existing team?

Our service acts as a seamless extension of your team. We collaborate directly with your developers and administrators via shared Slack channels and calls, acting as the specialized MySQL experts they can rely on for everything from query tuning to architecture advice. This frees your team to focus on application features while we guarantee database reliability.

How do you handle MySQL version upgrades and security patching for the cluster?

We manage all MySQL security patches (minor version upgrade) as well as Major version upgrades and they are our core part of the service. Every upgrade is meticulously planned with your team, tested in a staging environment, and executed during a low-traffic maintenance window using a rolling update strategy to ensure zero downtime for your application.

Does your support include managing MySQL Router and MySQL Shell?

Our service covers the entire MySQL InnoDB Cluster stack. A healthy cluster depends on more than just the database nodes. We manage MySQL Router to ensure proper connection routing and transparent application failover, and we use MySQL Shell for all cluster administration according to Oracle's official best practices as well have our own platform tools that uses MySQL shell for backup, recovery and data stream.

What is your SLA for responding to critical InnoDB Cluster incidents?

Our support is governed by a formal Service Level Agreement (SLA). When your MySQL InnoDB Cluster has a critical issue, an on-call expert is immediately alerted and begins active resolution, day or night. Our guaranteed response time for P1 (critical) incidents is 15 minutes.

We already have an InnoDB Cluster. Can your team take over its support?

Yes, we specialize in transforming unstable clusters into production-ready systems. Our diagnostic audit focuses on fixing the root causes of instability, including:

  • Resolving split-brain conditions and misconfigured quorum.
  • Tuning flow control to prevent write-stalls and performance drops.
  • Optimizing read/write splitting at the MySQL Router level.
How do you ensure our InnoDB Cluster fails over correctly during an outage?

We guarantee high availability through a combination of proactive monitoring and rigorous testing. Our team constantly monitors the health of your MySQL nodes and Group Replication. Crucially, we perform regular, controlled failover tests to ensure that MySQL Router correctly and seamlessly redirects traffic to a healthy replica, validating the entire HA process before a real emergency occurs.

What is included in your MySQL InnoDB Cluster Support service?

Our service provides complete, 24/7 operational ownership of your MySQL InnoDB Cluster. This includes proactive monitoring, incident response, performance tuning, security hardening, and a fully managed backup and disaster recovery strategy. We handle all the day-to-day management so your team can focus on your application.

Who performs MySQL audit and what are their qualifications?

Our audits are performed by a seasoned team of senior MySQL DBAs, not generalists. They are certified experts with years of hands-on experience tuning and securing large-scale, mission-critical MySQL environments for global enterprises.