FAQ

Do your services support our specific MariaDB setup, whether it's on-premise or in the cloud?

Yes, absolutely. Our expertise covers any environment. We manage MariaDB databases running on your own on-premise servers, in private data centers, or on any major cloud platform, including Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure VMs. We provide the same high level of service regardless of where your data resides.

How do you handle a critical MariaDB emergency that happens after business hours?

We are built for 24/7 availability. Our custom monitoring tools watch your MariaDB environment around the clock, and if a critical alert triggers, our on-call expert DBA is immediately notified. They begin working to resolve the emergency within minutes, ensuring your database has genuine support day or night, including weekends and holidays.

What is included in your MariaDB Remote DBA service?

Our MariaDB Remote DBA service is an all-inclusive solution that provides you with the expertise of a dedicated database team. We take full ownership of your database operations, which includes 24/7 proactive monitoring, in-depth performance tuning, comprehensive security hardening, managed backups, and strategic planning. This allows your in-house team to focus on application development rather than complex MariaDB administration.

What specific performance problems does the audit identify in MariaDB?

Our audit is designed to find the root cause of any MariaDB performance issue. We identify problems like:

  • Inefficient queries and transactions.
  • Missing, unused, or incorrect indexes.
  • Poor server configuration and sub-optimal storage engine tuning (InnoDB).
  • Schema design flaws that impact your application's speed and scalability.
What security areas does the audit cover for a MariaDB server?

Our security audit is a comprehensive review of your MariaDB security posture. We investigate:

  • User roles, privileges, and access control policies.
  • Network exposure and firewall configurations.
  • Encryption settings for data at-rest and in-transit.
  • Known vulnerabilities in your specific MariaDB version.
What are the key deliverables I will receive from the audit?

You will receive a detailed report with prioritized, actionable recommendations. Key deliverables include:

  • A Performance Bottleneck Report detailing slow queries and inefficient indexes.
  • A Security & Vulnerability Report with a clear remediation plan.
  • An Architecture & High Availability Review with scalability suggestions for your MariaDB setup.
Does the audit cover MariaDB Galera Cluster and other environments?

Our assessment audit is tailored for the entire MariaDB ecosystem, wherever it runs. This includes:

  • High-availability setups like MariaDB Galera Cluster.
  • Cloud platforms such as Amazon RDS, Google Cloud SQL, and Azure VMs.
  • On-premises data centers and hybrid-cloud infrastructures on Linux or Windows Server.
Do you just provide an assessment report, or do you also help implement the fixes?

The audit provides the strategic roadmap for improvement. After delivering the report, most clients engage our MariaDB Consulting Services for a follow-up project to expertly implement the critical fixes and architectural enhancements we identified.

Who performs the audit and what are their qualifications?

Our audits are performed by a seasoned team of senior MariaDB DBAs, not generalists. They are certified experts with years of hands-on experience tuning and securing large-scale, mission-critical MariaDB environments for global enterprises.

What is the difference between MariaDB Consulting and Managed Services?

The choice depends on your goal.

  • Choose Consulting for a specific, project-based challenge with a defined outcome, such as migrating your MariaDB database, conducting a performance audit, or designing a new cluster architecture.
  • Choose Managed Services for a long-term, 24/7 partnership where our team takes full proactive responsibility for your MariaDB database's health, performance, and security.
What types of MariaDB consulting projects do you handle?

Our team handles virtually any MariaDB challenge. Our most common projects include:

  • Cloud Migrations (AWS, GCP, Azure VMs)
  • Performance Audits & Tuning
  • High Availability Architecture (Galera Cluster)
  • Ecosystem Tooling (MaxScale, ProxySQL)
  • Security & Compliance Audits
How do you architect High Availability (HA) for MariaDB?

We architect and implement robust HA solutions to prevent downtime. Our expertise is centered on MariaDB Galera Cluster for multi-master replication and automatic failover. We also design and manage traditional replication topologies, often paired with advanced load balancers like MaxScale for seamless traffic routing.

Will a consulting project cause downtime for our production MariaDB database?

Our primary goal is zero business disruption. All critical implementation work, such as a MariaDB migration or a major version upgrade, is meticulously planned and executed during your scheduled off-peak hours (evenings or weekends) to ensure a smooth transition.

How does your team work with our in-house developers and admins?

Our engagement model is flexible. We can integrate with your existing team, providing the specialized MariaDB guidance they need to succeed on a project. For clients who prefer a turnkey solution, our team can also take full ownership and manage the entire project from start to finish.

What makes Mydbops a reliable choice for MariaDB consulting?

Mydbops brings a decade of specialized database expertise and is trusted by leading unicorns and enterprises. Our team has deep, specific knowledge of the MariaDB ecosystem — including its unique storage engines, clustering technologies, and tools like MaxScale — ensuring we deliver tangible outcomes for your most critical applications.

Who will be managing our MariaDB servers?

You get direct, immediate access to our senior DBAs. Your requests are handled by certified experts with years of hands-on experience managing and tuning complex, large-scale MariaDB environments, including mission-critical Galera Clusters.

How do you onboard our live MariaDB database without disruption?

Our onboarding process is designed to be seamless and non-disruptive. We begin with a read-only audit of your MariaDB environment to understand your architecture. We then securely deploy our monitoring agents and establish communication channels. No changes are made to your production environment without a formal plan and your team's approval.

What deployment environments do you support for MariaDB?

Our services are platform-agnostic. We manage MariaDB deployments on all major cloud platforms (AWS, GCP), in your on-premises data centers, and in hybrid-cloud setups. Our support includes all major Linux distributions as well as Windows Server environments.

How does your service integrate with our existing development team?

Our service acts as a seamless extension of your team. We collaborate directly with your developers and administrators via shared Slack channels and calls, acting as the specialized MariaDB experts they can rely on. This frees your team to focus on application features while we guarantee database performance and reliability.

How do you improve the performance of our MariaDB database?

We fix performance bottlenecks by focusing on their root cause. Our process for MariaDB includes:

  • Query Optimization
  • Indexing Strategy
  • Configuration Tuning
  • Schema & Architecture Review
What is your SLA for responding to critical MariaDB incidents?

Our support is governed by a formal Service Level Agreement (SLA). When a critical MariaDB issue occurs, an on-call expert is immediately alerted and begins active resolution, day or night. Our guaranteed response time for P1 (critical) incidents is 15 minutes.

Do you manage High Availability solutions like MariaDB Galera Cluster?

Yes. We architect, implement, and manage robust High Availability (HA) solutions for MariaDB. Our expertise includes MariaDB Galera Cluster as well as traditional replication setups, often managed with advanced load balancers like ProxySQL or MaxScale to ensure seamless failover.

What is included in your MariaDB Managed Service?

Our service takes full ownership of your MariaDB database's health, including:

  • 24/7 proactive monitoring and incident response.
  • Continuous performance tuning and query optimization.
  • Database security and compliance hardening.
  • Managed backup and disaster recovery strategy.
  • Unlimited operational requests.
What is ProxySQL and what problems does it solve?

ProxySQL is a high-performance, open-source database proxy that sits between your application and your database. It solves critical production challenges by enabling:

  • Intelligent load balancing and read-write splitting.
  • Automatic failover for high availability.
  • Advanced query caching and rewriting.
  • Connection multiplexing to handle high traffic.
How is ProxySQL different from MaxScale or HAProxy?

While all are proxies, ProxySQL is specifically database-aware. Unlike a standard load balancer like HAProxy, ProxySQL understands the MySQL protocol, allowing it to inspect and rewrite queries on-the-fly. Compared to MaxScale, it is a fully open-source solution renowned for its performance and flexibility in complex routing scenarios.