Our commitment to the database community is public and proven. We are active sponsors and participants at major conferences like PGConf India, PgHyd. We've published over 360 technical articles and hosted 50+ webinars and community meetups, establishing us as a trusted voice in the industry. When you partner with us for support, you’re not just hiring DBAs; you're gaining access to recognized industry leaders.
Our onboarding is a seamless, non-disruptive process. It starts with a read-only audit assessment of your PostgreSQL environment to understand your architecture and identify immediate areas for improvement. We then securely deploy our monitoring agents and establish shared communication channels (like Slack or Google chat) to integrate with your team.
You get direct access to our senior certified PostgreSQL DBAs. While we use a professional ticketing system to ensure every issue is formally tracked and resolved according to your SLA, there is no Level 1 helpdesk. Your requests are immediately handled by a certified expert with years of experience managing critical production environments.
Yes, we specialize in supporting complex, real-world PostgreSQL environments. Our expertise is not limited to the core database; it includes the entire high-availability and connection pooling stack, including deep, hands-on experience with tools like Patroni, PgBouncer, and Streaming Replication.
Our 24/7 on-call senior PostgreSQL DBA is immediately notified and begins working on the issue within 15 minutes, guaranteed by our SLA. We handle the entire incident resolution process, day or night, so your team doesn't have to.
Our service is fundamentally proactive. We focus on preventing problems, not just reacting to them. This means we continuously monitor for issues specific to PostgreSQL, like table bloat and autovacuum inefficiencies, and provide regular health reports and tuning recommendations to ensure your database remains stable and fast.
A landmark project for us was with Credgenics, a leader in India's high-growth FinTech market. For a platform that serves millions and is the core of their ARR (Annual Recurring Revenue), performance is not just a technical metric—it's a business imperative.
They were facing critical CPU spikes that threatened their service reliability. Our consulting engagement wasn't just about tuning; it was about hardening the mission-critical core of their platform. The results were immediate and measurable:
As a direct and significant benefit of this architectural optimization, we also delivered over $85,000 in annual cost savings. This is how we connect deep technical expertise to tangible business outcomes.
PostgreSQL is a powerful but complex database with a vast ecosystem. Generic database knowledge is not enough. Our team brings years of specific, hands-on experience in the nuances of the PostgreSQL architecture—from advanced indexing and vacuum tuning to connection pooling and HA with Patroni—ensuring you get an expert solution.
Our upgrade process is designed to guarantee stability. It includes a pre-upgrade assessment audit to identify potential issues, thorough testing in a staging environment that mirrors your production workload, and post-upgrade validation to ensure your PostgreSQL database performs better than before.
Our primary goal is zero business disruption. All critical implementation work, such as a PostgreSQL migration or a major version upgrade, is meticulously planned and executed during your scheduled off-peak hours (evenings or weekends) to ensure a smooth transition.
For High Availability (HA), we prevent downtime by designing and implementing robust solutions like Patroni with Streaming Replication. For Disaster Recovery (DR), our foundation is a customized and regularly tested backup strategy that ensures fast, reliable point-in-time recovery for your PostgreSQL data.
Our performance audit is a deep-dive analysis designed to find and fix the root cause of PostgreSQL slowdowns. We deliver an actionable plan that addresses:
Our senior DBAs handle virtually any PostgreSQL challenge. Our most common consulting projects include:
The choice depends on the experience you're looking for.
That is the key distinction. AWS provides a world-class, reliable platform; our service provides the expert management needed to optimize your database workload and cloud spend on that platform.
For clients on RDS for MariaDB and Amazon Aurora with MariaDB compatibility, our specialized services include:
In short, AWS keeps the lights on; we make sure your business runs at maximum speed and efficiency under those lights.
AWS manages the platform and infrastructure brilliantly; our service manages your database performance and cost on that platform to ensure you get the maximum value from your investment.
For clients on RDS for PostgreSQL, Aurora PostgreSQL, and Aurora Serverless v2, our expert services include:
In short, AWS gives you the engine; we provide the expert driver to make it win the race.
Our commitment to the database community is public and proven. We are active participants and speakers at major conferences like PGConf India and PgHyd. We've published over 360 technical articles and hosted 50+ webinars, establishing us as a trusted voice in the industry. When you partner with us for support, you’re not just hiring DBAs; you're gaining access to recognized industry leaders.
A great example is our work with Credgenics, who came to us with high CPU spikes, performance degradation, and rising costs on their Amazon Aurora PostgreSQL database. Our team performed a deep dive, focusing on query tuning, PostgreSQL parameter optimization, and right-sizing their architecture.
The results were immediate and significant:
This is the tangible business impact—higher performance at a lower cost—that our expert managed services deliver.
Yes, this is a core, cloud-native specialty for us. We use a robust Kubernetes Operator for MySQL (such as the Percona Operator) to deploy and manage the entire lifecycle of your InnoDB Cluster. This provides automated provisioning, scaling, backups, and failover, bringing the power of a declarative, cloud-native architecture to your MySQL environment.
Yes, we can. Similar to other managed services, Google Cloud SQL provides its own native HA solution. If you require the specific features, granular control, or multi-cloud flexibility of InnoDB Cluster, our consulting service involves migrating your database from Cloud SQL to a self-managed InnoDB Cluster running on Google Compute Engine (GCE) instances. This gives you full architectural ownership within the GCP ecosystem.
Both are powerful HA solutions. Aurora offers a tightly integrated, serverless-capable experience within AWS. InnoDB Cluster provides a flexible, open-source solution that gives you more granular control and can run anywhere. Our first step in a consulting engagement is an architectural assessment to analyze your specific workload and business goals. We will help you make an informed, unbiased decision on the right technology for you, and we have the expertise to implement either path
You should consider an InnoDB Cluster for three primary business needs:
Yes, we specialize in implementing InnoDB Cluster directly on Amazon RDS using the native Group Replication plugin. This is an expert task that involves meticulously configuring DB Parameter Groups for stability and deploying MySQL Router for seamless, automatic failover. We handle the full end-to-end complexity to deliver a production-ready HA solution on the RDS platform.
For the hundreds of companies we support, our impact is clear and measurable:
We take ownership of the extreme, 'worst-case' scenarios that standard support won't touch. We go further by:
You don't just get a helpdesk; you get a tenacious partner who finds a solution, no matter what.
