FAQ

Our existing PostgreSQL cluster is complex (using Patroni, PgBouncer). Can your team support it?

Yes, we specialize in supporting complex, real-world PostgreSQL environments. Our expertise is not limited to the core database; it includes the entire high-availability and connection pooling stack, including deep, hands-on experience with tools like Patroni, PgBouncer, and Streaming Replication.

What happens if our PostgreSQL database has a critical issue at 3 AM?

Our 24/7 on-call senior PostgreSQL DBA is immediately notified and begins working on the issue within 15 minutes, guaranteed by our SLA. We handle the entire incident resolution process, day or night, so your team doesn't have to.

Is this PostgreSQL Support a reactive break-fix service, or is it proactive?

Our service is fundamentally proactive. We focus on preventing problems, not just reacting to them. This means we continuously monitor for issues specific to PostgreSQL, like table bloat and autovacuum inefficiencies, and provide regular health reports and tuning recommendations to ensure your database remains stable and fast.

Can you provide an example of a successful PostgreSQL consulting project?

 A landmark project for us was with Credgenics, a leader in India's high-growth FinTech market. For a platform that serves millions and is the core of their ARR (Annual Recurring Revenue), performance is not just a technical metric—it's a business imperative.

They were facing critical CPU spikes that threatened their service reliability. Our consulting engagement wasn't just about tuning; it was about hardening the mission-critical core of their platform. The results were immediate and measurable:

  • We achieved an 80%+ increase in CPU stability and a 95%+ buffer cache hit ratio, completely eliminating the performance bottlenecks that put their revenue at risk.

As a direct and significant benefit of this architectural optimization, we also delivered over $85,000 in annual cost savings. This is how we connect deep technical expertise to tangible business outcomes.

Why is specialized consulting so important for PostgreSQL?

PostgreSQL is a powerful but complex database with a vast ecosystem. Generic database knowledge is not enough. Our team brings years of specific, hands-on experience in the nuances of the PostgreSQL architecture—from advanced indexing and vacuum tuning to connection pooling and HA with Patroni—ensuring you get an expert solution.

How do you ensure performance doesn't drop after a major PostgreSQL version upgrade?

Our upgrade process is designed to guarantee stability. It includes a pre-upgrade assessment audit to identify potential issues, thorough testing in a staging environment that mirrors your production workload, and post-upgrade validation to ensure your PostgreSQL database performs better than before.

Will a consulting project cause downtime for our production PostgreSQL database?

Our primary goal is zero business disruption. All critical implementation work, such as a PostgreSQL migration or a major version upgrade, is meticulously planned and executed during your scheduled off-peak hours (evenings or weekends) to ensure a smooth transition.

How do you handle High Availability (HA) and Disaster Recovery (DR) for PostgreSQL?

For High Availability (HA), we prevent downtime by designing and implementing robust solutions like Patroni with Streaming Replication. For Disaster Recovery (DR), our foundation is a customized and regularly tested backup strategy that ensures fast, reliable point-in-time recovery for your PostgreSQL data.

Our PostgreSQL database is slow. How does your consulting help?

Our performance audit is a deep-dive analysis designed to find and fix the root cause of PostgreSQL slowdowns. We deliver an actionable plan that addresses:

  • Slow query optimization.
  • Inefficient indexing strategies.
  • Connection pooling setup (PgBouncer, PgPool, PgCat).
  • Configuration tuning for memory, checkpointing, and vacuuming.
  • Leveraging Underutilized Features: Often, major performance gains are hidden in plain sight. We analyze your workload to see if problems could be solved at an architectural level by enabling powerful but often-overlooked PostgreSQL features like native partitioning, JIT (Just-In-Time) compilation, or specialized extensions.
What types of PostgreSQL consulting projects do you handle?

Our senior DBAs handle virtually any PostgreSQL challenge. Our most common consulting projects include:

  • Migrations: Seamlessly migrating from Oracle, MySQL, or SQL Server to PostgreSQL.
  • Performance Audits: An in-depth analysis to fix slow queries, indexing issues, and bloat.
  • High Availability Architecture: Implementing and tuning solutions with Patroni and Streaming Replication.
  • Major Version Upgrades: Planning and executing upgrades with a zero-downtime strategy.
  • Security & Compliance Audits: Hardening your PostgreSQL environment for GDPR, HIPAA, and PCI DSS.
What is the difference between PostgreSQL Consulting and Managed Services?

The choice depends on the experience you're looking for.

  • Choose Consulting when you have a specific, high-stakes challenge and need an expert solution and a clear path forward.
  • Choose Managed Services when you want a completely worry-free, hassle-free experience. This is our long-term partnership where you get total peace of mind, knowing our expert team is proactively managing your database 24/7 so you never have to think about it again.
We are using Amazon RDS for MariaDB. What specific value do you add on top of what AWS already manages?

That is the key distinction. AWS provides a world-class, reliable platform; our service provides the expert management needed to optimize your database workload and cloud spend on that platform.

For clients on RDS for MariaDB and Amazon Aurora with MariaDB compatibility, our specialized services include:

  • Advanced Performance Tuning: We are experts at tuning your DB Parameter Groups for InnoDB and other storage engines. We go beyond infrastructure to analyze and rewrite slow queries that are impacting your application's performance.
  • Cloud Cost Optimization (FinOps): We act as your cost-management partner, continuously analyzing usage to provide concrete rightsizing and storage optimization strategies that lower your monthly AWS bill.
  • Proactive Monitoring & Interpretation: We don't just watch CloudWatch metrics; we interpret them. Our team identifies trends and potential issues, allowing us to prevent problems before they start.
  • Expert Schema & Architecture Advice: We work with your developers to ensure your data models and architecture are designed to scale efficiently on the RDS/Aurora platform.

In short, AWS keeps the lights on; we make sure your business runs at maximum speed and efficiency under those lights.

I'm already on Amazon RDS for PostgreSQL. What specific value do you add on top of what AWS provides?

AWS manages the platform and infrastructure brilliantly; our service manages your database performance and cost on that platform to ensure you get the maximum value from your investment.

For clients on RDS for PostgreSQL, Aurora PostgreSQL, and Aurora Serverless v2, our expert services include:

  • Deep Performance Tuning: We go beyond basic metrics to perform advanced query optimization, index tuning, and fine-tune critical parameters in your DB Parameter Groups, including complex areas like autovacuum settings.
  • Cloud Cost Optimization (FinOps): We continuously analyze your workload to provide strategic rightsizing recommendations, manage storage costs, and ensure you're on the most cost-effective RDS/Aurora model for your needs.
  • Expert Monitoring & Analysis: We add an expert human layer on top of CloudWatch, interpreting performance data to proactively identify bottlenecks before they impact your application.
  • Architectural Guidance: We provide expert advice on schema design, partitioning strategies, and choosing the right extensions to ensure your database scales effectively.

In short, AWS gives you the engine; we provide the expert driver to make it win the race.

What truly makes your team different from other PostgreSQL database service providers?

Our commitment to the database community is public and proven. We are active participants and speakers at major conferences like PGConf India and PgHyd. We've published over 360 technical articles and hosted 50+ webinars, establishing us as a trusted voice in the industry. When you partner with us for support, you’re not just hiring DBAs; you're gaining access to recognized industry leaders.

Can you provide a real-world example of how you've improved PostgreSQL performance and cut costs?

A great example is our work with Credgenics, who came to us with high CPU spikes, performance degradation, and rising costs on their Amazon Aurora PostgreSQL database. Our team performed a deep dive, focusing on query tuning, PostgreSQL parameter optimization, and right-sizing their architecture.
The results were immediate and significant:

  • We achieved a 69% reduction in their annual database costs, slashing their yearly spend from approximately $123,000 down to just $38,000.
  • This delivered over $85,000 in annual savings.
  • Alongside this, we delivered a 90% performance boost, completely eliminating the critical CPU spikes and query degradation.

This is the tangible business impact—higher performance at a lower cost—that our expert managed services deliver.

Do you support deploying and managing InnoDB Cluster on Kubernetes?

Yes, this is a core, cloud-native specialty for us. We use a robust Kubernetes Operator for MySQL (such as the Percona Operator) to deploy and manage the entire lifecycle of your InnoDB Cluster. This provides automated provisioning, scaling, backups, and failover, bringing the power of a declarative, cloud-native architecture to your MySQL environment.

We are on Google Cloud SQL which has its own HA. Can you implement InnoDB Cluster there?

Yes, we can. Similar to other managed services, Google Cloud SQL provides its own native HA solution. If you require the specific features, granular control, or multi-cloud flexibility of InnoDB Cluster, our consulting service involves migrating your database from Cloud SQL to a self-managed InnoDB Cluster running on Google Compute Engine (GCE) instances. This gives you full architectural ownership within the GCP ecosystem.

What if we are considering migrating to Amazon Aurora instead of InnoDB Cluster?

Both are powerful HA solutions. Aurora offers a tightly integrated, serverless-capable experience within AWS. InnoDB Cluster provides a flexible, open-source solution that gives you more granular control and can run anywhere. Our first step in a consulting engagement is an architectural assessment to analyze your specific workload and business goals. We will help you make an informed, unbiased decision on the right technology for you, and we have the expertise to implement either path

When should we consider implementing an InnoDB Cluster?

You should consider an InnoDB Cluster for three primary business needs:

  • High Availability (HA): To provide automatic, near-instant failover and protect your application from single server failures.
  • Read Scalability: To distribute read traffic across multiple nodes, improving performance for read-heavy applications.
  • Disaster Recovery (DR): For the highest level of protection, we can architect a geo-distributed InnoDB ClusterSet, which provides a disaster recovery solution across different data centers or regions.
I'm using Amazon RDS for MySQL. How can you implement InnoDB Cluster for me?

Yes, we specialize in implementing InnoDB Cluster directly on Amazon RDS using the native Group Replication plugin. This is an expert task that involves meticulously configuring DB Parameter Groups for stability and deploying MySQL Router for seamless, automatic failover. We handle the full end-to-end complexity to deliver a production-ready HA solution on the RDS platform.

Beyond the technical features, why should we trust Mydbops to manage our critical databases?

For the hundreds of companies we support, our impact is clear and measurable:

  • Maximized Uptime: We have saved our clients thousands of hours of costly downtime.
  • Proven ROI: You get an entire team of experts for less than the cost of a single senior hire.
  • Empowered Teams: We take total ownership of the database, freeing your developers to focus on innovation instead of firefighting.
What separates your troubleshooting approach from a standard support service?

We take ownership of the extreme, 'worst-case' scenarios that standard support won't touch. We go further by:

  • Collaborating with Vendors: Engaging directly with engineers at AWS, MariaDB, and Percona to find root-cause bugs.
  • Performing Deep Forensics: Resolving the most complex issues, including data and index corruption.
  • Handling Catastrophic Recovery: Having the expertise to recover from events like an accidental DROP DATABASE.

You don't just get a helpdesk; you get a tenacious partner who finds a solution, no matter what.

Your team is very public with its knowledge. What does your community involvement mean for me as a client?

Our commitment is to foster a center of excellence, not just for our team, but for the entire database community. The best example is our highly-regarded technical meetups.We have been honored to host sessions by globally recognized database legends and core engineers from the MySQL, MariaDB, and TiDB ecosystems. This constant interaction with the creators and top minds behind these technologies means our team's knowledge is always current, deep, and practical. We don't just learn about new features; we learn from the very people who built them.

Our MySQL environment is very large (terabytes of data). How do you approach a large-scale migration or upgrade?

We specialize in large-scale projects. For multi-terabyte environments, our approach is even more rigorous. We focus on advanced data chunking strategies to parallelize the migration, establish a robust change data capture (CDC) stream for the live replication phase, and create detailed rollback plans. Our experience with high-throughput applications ensures we can handle enterprise-grade complexity with minimal business disruption.

Can you help us migrate our MySQL databases to run on Kubernetes?

Absolutely. This is a common modernization project for our clients. We specialize in migrating traditional MySQL instances into a cloud-native architecture on Kubernetes. We leverage a robust Kubernetes Operator (like the Percona Operator for MySQL) to manage the entire lifecycle, providing automated high availability, backups, and scaling within your Kubernetes environment.