FAQ

How has Mydbops helped e-commerce companies scale their database infrastructure during peak seasons?

Our case studies demonstrate how we've enabled e-commerce clients to scale 20X in short timeframes through strategic database optimization, load balancing with ProxySQL and MaxScale, and implementing high-availability solutions like InnoDB Cluster and MariaDB Cluster.

Can I share your case studies with my team?

Yes, our case studies are free to access and share. You can use them internally for discussion, evaluation, or decision-making support

Do you provide open-source solutions in your case studies?

Yes, many of our solutions leverage open-source tools and best practices for database performance, backup, and monitoring.

Can I request a custom consultation after reading a case study?

Yes! If you find a case study that reflects your current challenges, feel free to reach out. We’re happy to discuss how we can help.

How do I find a case study relevant to my technology stack?

Our case studies are categorized by database types (MySQL, MongoDB, PostgreSQL, etc.), challenges solved, and solutions implemented — making it easy to find what’s relevant.

Are your case studies based on real client engagements?

Absolutely. All our case studies are based on real clients and real outcomes, with client consent to share non-sensitive project details.

Does Mydbops offer free consultations?

Yes! We offer a free initial consultation to understand your database needs, whether it's migration, performance tuning, or managed services.

Where is Mydbops located? Do you serve clients globally?

Mydbops is headquartered in Bengaluru, India, but our expertise goes far beyond borders. We proudly serve a wide range of global clients across the United States, Europe, the Middle East, Southeast Asia, Singapore and other international locations. Our team is fully equipped to deliver remote-first database solutions, no matter where you're located.

What information should I include in my contact message?

To help us respond quickly, please share your name, company, a brief description of your database requirements, and any specific issues you're facing.

What database technologies does Mydbops support?

We specialize in MySQL, PostgreSQL, MongoDB, MariaDB, TiDB, Cassandra, and ScyllaDB — including cloud-based and on-prem deployments.

Is Mydbops available for emergency support or critical issues?

Yes, we provide emergency and 24x7 support for mission-critical database issues.

Can startups or small businesses work with Mydbops?

Absolutely. We work with companies of all sizes — from fast-growing startups to large enterprises — and tailor our services based on your stage and needs.

How does Mydbops ensure data security when handling client databases?

Data security is a top priority. We follow strict access control, secure connections, and NDA agreements for every engagement. Your data is safe with us.

Does Mydbops provide support for cloud-based database solutions?

Yes, we offer comprehensive support for cloud databases including AWS RDS, Azure SQL, Google Cloud SQL, and other major providers.

How can I get in touch with the Mydbops team

You can reach out to us through the contact form on this page or email us directly at info@mydbops.com. We’ll get back to you within 15 mins.

How does Mydbops support international clients across different time zones?

With a team structured to provide round-the-clock coverage, Mydbops delivers 24/7 support handling 3000+ tickets daily, ensuring responsive assistance for clients worldwide while maintaining superior performance for mission-critical database operations regardless of location.

What database management services does Mydbops offer beyond basic administration?

Mydbops provides comprehensive services including vendor negotiation assistance, MaxScale solutions, ProxySQL implementation, InnoDB Cluster, Group Replication, MariaDB Cluster, Galera Cluster implementation, cloud migration, disaster recovery planning, query optimization, and 24/7 monitoring—all tailored to meet unique business requirements.

What kind of clients does Mydbops work with?

We work with startups, enterprises, SaaS platforms, and large-scale corporations, including AWS consulting partners and global tech leaders, offering solutions customized to their business scale and needs.

Does Mydbops support 24/7 database monitoring and incident response?

Yes, with 24/7 monitoring, we ensure uninterrupted performance, proactive alerts, and rapid issue resolution — typically within 15 minutes — to minimize downtime and keep your systems running smoothly.

Can Mydbops help with database migration to the cloud?

Absolutely. We've successfully completed 120+ cloud database migrations, enabling businesses to modernize infrastructure while ensuring zero downtime and complete data integrity.

What makes Mydbops different from other database service providers?

Our commitment to the database community is public and proven. We are Silver Sponsors of the MariaDB Foundation and active participants at major conferences like PGConf India. Our experts also lead local MongoDB User Groups (MUGs). We've published over 360 technical articles and hosted 50+ webinars, making us a trusted voice in the industry. You're not just hiring DBAs; you're gaining access to recognized industry leaders.

Is Mydbops certified for database security and compliance?

Yes, we are both PCI-DSS and ISO certified, ensuring that our database management practices adhere to the highest security standards and compliance protocols.

What types of databases does Mydbops specialize in?

Our expertise spans across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, and Cassandra, with specialized services tailored to each technology’s architecture and business use case.

How many years of experience does Mydbops have in database management?

We have 8+ years of industry expertise, delivering reliable and secure database solutions to over 800 clients across the globe — trusted by startups, enterprises, and unicorns alike.

What is Mydbops and what services do you offer?

Mydbops is a leading open-source database management company offering Managed Services, Consulting, Performance Tuning, Auditing, and Cloud Migration solutions for MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more.